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Secor Subaru
New London, CT
1,913 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,913 reviews
June 01, 2024
I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person was not very good at keeping me updated. More
by gdavis219
Verified CustomerEmployees Worked With
June 01, 2024
This is the third vehicle we have purchased from Secor, and again we were quite pleased with this transaction. We feel we were treated fairly, and we are very happy with our new Outback. Dan was great to w and again we were quite pleased with this transaction. We feel we were treated fairly, and we are very happy with our new Outback. Dan was great to work with on the sales side, and worked to find the exact car we wanted. Austin explained all our options for protection of our new car, and he handled our financing needs in a friendly and efficient manner. More
by ARCHIES74
May 31, 2024
No complaints, quick and courteous service. Clean and comfortable waiting room. All employees were top notch. Clean and comfortable waiting room. All employees were top notch. More
by QUAILCT
Employees Worked With
May 31, 2024
Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating pick up staff go out of their way to be accommodating More
by TIMMYT0
May 31, 2024
Competent and trust worthy at all times // do an excellent job with never any surprises excellent job with never any surprises More
by JIM0752
Employees Worked With
May 31, 2024
Everyone was very helpful. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. More
by kagearing
Employees Worked With
May 31, 2024
Excellent service. ....always willing to help you with any questions you might have on your Subaru. ....always willing to help you with any questions you might have on your Subaru. More
by PEDIPISCES37
Employees Worked With
May 31, 2024
Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More
by GARYGULA5
May 28, 2024
Had an issue with my Forester. The service department was able to get my vehicle for diagnosis early the next day, and had repairs completed by early afternoon. Anastacia was very The service department was able to get my vehicle for diagnosis early the next day, and had repairs completed by early afternoon. Anastacia was very knowledgeable and responsive with questions I had related to the repair work. It was a great experience. More
by MALEX1
Employees Worked With
May 26, 2024
I am very happy with the service I get. Katie goes out of her way to see that the job is done to my satisfaction. Katie goes out of her way to see that the job is done to my satisfaction. More
by JAFFER47
