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Secor Subaru
New London, CT
1,902 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,902 reviews
January 08, 2025
Start to finish was relatively easy. Staff listened and I ended up driving out with a good car and a good deal. Thanks. Staff listened and I ended up driving out with a good car and a good deal. Thanks. More
by egetchell
Verified Customer
January 08, 2025
Easy check in and they listen to any problems with car . While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best service around. More
by ARTHUR19
Employees Worked With
January 06, 2025
We have been generally very pleased with the dealership. They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar with the car. We wish they had informed us that they would cash our personal check 3 days before it was dated. That was a surprise but my bank honored the check so no harm was done. More
by john.wolch
December 30, 2024
Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. If I have any questions, they are always patient and professional with the answers. More
by HILTLM
December 30, 2024
The customer service was excellent. I appreciated how quickly I received help and support when I dropped my car off. Great job! I appreciated how quickly I received help and support when I dropped my car off. Great job! More
by CATHIDUNNACK
Employees Worked With
December 21, 2024
Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More
by Mamabear
Employees Worked With
December 19, 2024
Not sure what to say. .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been a weird solution, but works for me. More
by KANSANGRRL
Employees Worked With
December 11, 2024
Shane and Wayne were excellent, they took great care of my son. We were all so appreciative of the way they went above and beyond. my son. We were all so appreciative of the way they went above and beyond. More
by frank.a.soldato
December 10, 2024
Austin was caring for our needs and found all the financials necessary for a smooth transaction. financials necessary for a smooth transaction. More
by sylvestersalvo
December 06, 2024
Made an appointment for an oil change and when I got there for my appointment, I was told there was going to be a 2 hour wait before they could bring my car in. Would not recommend as they do not honor there for my appointment, I was told there was going to be a 2 hour wait before they could bring my car in. Would not recommend as they do not honor appointment times. More
by Driver2287
Employees Worked With
Didn’t get the name of the employee that told me they would not honor my appointment time
