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Secor Subaru
New London, CT
1,906 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,906 reviews
January 22, 2025
I recently had the absolute pleasure of purchasing a car with the help of Dan, and I can confidently say it was the best car-buying experience I’ve ever had! From the moment I walked into the dealership, Da with the help of Dan, and I can confidently say it was the best car-buying experience I’ve ever had! From the moment I walked into the dealership, Dan greeted me with a warm smile and an unmatched level of professionalism. What stood out most about Dan was his genuine approach. He listened attentively to my needs, budget, and preferences, never pressuring me into something I didn’t feel comfortable with. Instead, he guided me through the process with patience and transparency, answering all my questions in detail and ensuring I felt confident every step of the way. Dan’s knowledge about the vehicles was impressive, and he went above and beyond to help me find the perfect car. He even took the time to explain all the features during the test drive, making sure I felt comfortable behind the wheel. Once I made my decision, Dan made the paperwork process seamless and stress-free, which I truly appreciated. I couldn’t be happier with my purchase and the exceptional service Dan provided. He turned what could have been a stressful experience into an enjoyable and exciting one. If you’re in the market for a car, do yourself a favor and ask for Dan you won’t be disappointed! Thank you, Dan, for making this such a memorable experience. Love Rachel and Brandon More
by brandon.mac007
Employees Worked With
January 17, 2025
The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. professional. They completed the work as described, on time, and they kept me updated throughout the process. More
by TRACY.DICKSON
Verified CustomerJanuary 17, 2025
Always get excellent service. They explain what is needed so I understand. Great advice on how to get the most from my car. They explain what is needed so I understand. Great advice on how to get the most from my car. More
by PSTJRJ
Employees Worked With
January 17, 2025
This dealership is no nonsense. Knowledgeable. Customer focused and a pleasure to do business with. Knowledgeable. Customer focused and a pleasure to do business with. More
by killoran1
Employees Worked With
January 08, 2025
Start to finish was relatively easy. Staff listened and I ended up driving out with a good car and a good deal. Thanks. Staff listened and I ended up driving out with a good car and a good deal. Thanks. More
by egetchell
January 08, 2025
Easy check in and they listen to any problems with car . While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best service around. More
by ARTHUR19
Employees Worked With
January 06, 2025
We have been generally very pleased with the dealership. They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar They gave us good information on the tecnical details of the car. They have also offered to answer questions that come up as we become more familiar with the car. We wish they had informed us that they would cash our personal check 3 days before it was dated. That was a surprise but my bank honored the check so no harm was done. More
by john.wolch
December 30, 2024
Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. If I have any questions, they are always patient and professional with the answers. More
by HILTLM
December 30, 2024
The customer service was excellent. I appreciated how quickly I received help and support when I dropped my car off. Great job! I appreciated how quickly I received help and support when I dropped my car off. Great job! More
by CATHIDUNNACK
Employees Worked With
December 21, 2024
Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More
by Mamabear
Employees Worked With
