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Secor Subaru
New London, CT
1,897 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,897 reviews
December 21, 2024
Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More
by Mamabear
Verified CustomerEmployees Worked With
December 19, 2024
Not sure what to say. .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been a weird solution, but works for me. More
by KANSANGRRL
Employees Worked With
December 11, 2024
Shane and Wayne were excellent, they took great care of my son. We were all so appreciative of the way they went above and beyond. my son. We were all so appreciative of the way they went above and beyond. More
by frank.a.soldato
December 10, 2024
Austin was caring for our needs and found all the financials necessary for a smooth transaction. financials necessary for a smooth transaction. More
by sylvestersalvo
December 06, 2024
Made an appointment for an oil change and when I got there for my appointment, I was told there was going to be a 2 hour wait before they could bring my car in. Would not recommend as they do not honor there for my appointment, I was told there was going to be a 2 hour wait before they could bring my car in. Would not recommend as they do not honor appointment times. More
by Driver2287
Employees Worked With
Didn’t get the name of the employee that told me they would not honor my appointment time
December 03, 2024
Poor customer service and lack of communication. Several issues with the paperwork came up after signing and issues with the car are still ongoing. No one responds to my attempts to discuss this. Several issues with the paperwork came up after signing and issues with the car are still ongoing. No one responds to my attempts to discuss this. More
by robertlgilchrist
December 01, 2024
everyone in Secor Subaru was kind, polite and courteous, and gave me exactly what I needed and gave me exactly what I needed More
by danmirles
December 01, 2024
Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. Kept up to date on all repairs needed. Excellent staff. More
by Happy
Employees Worked With
November 21, 2024
Service department here is top level, I’d highly recommend Secor Subaru to anyone with a Subaru vehicle. recommend Secor Subaru to anyone with a Subaru vehicle. More
by CHRISTOPHERMADA
Employees Worked With
November 21, 2024
We had a great experience. Fair pricing, good trade value (but we opted to keep instead). We do not know who Shane is, perhaps the service department? We have not yet met the Fair pricing, good trade value (but we opted to keep instead). We do not know who Shane is, perhaps the service department? We have not yet met the service department. We thought Dan Mirles was great. More
by robincarpenter
