
Schwartz Mazda
Shrewsbury, NJ
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592 Reviews of Schwartz Mazda
We felt like family We had an awesome experience! George was very attentive to our needs.... even serving us donuts and lunch! We met the owners son Chris... and played w We had an awesome experience! George was very attentive to our needs.... even serving us donuts and lunch! We met the owners son Chris... and played with their cute (if not spoiled) dog! Family is their motto, and they treated us like family! More
Great deal from great people! Neil R and Tom M have me a great experience and a great deal! How else could a hippie afford such a nice car! May the Shwartz be with you! Neil R and Tom M have me a great experience and a great deal! How else could a hippie afford such a nice car! May the Shwartz be with you! More
Great deal, no surprises, power of the Schwartz! Visited Schwartz for a used car after doing alot of research and lining up a few prospects from different dealerships. I Initally worked with Neil (i Visited Schwartz for a used car after doing alot of research and lining up a few prospects from different dealerships. I Initally worked with Neil (internet sales) who was really good and responsive. Upon arrival I was assigned a salesman and we just didn't click. I spent about 45 minutes the first night and left without a deal. After providing some feedback, I was contacted by Neil the following morning and he advised he would see what he could do. Within a few hours he called me back and in a nut shell I picked up the car that evening. I met with Neil and then Ryan processed the sale. Ryan was awesome and took care of everything quickly and professionally. The total time I spent at the dealership was under 2 hours which was great. The car was prepped well and ready to go. Overall the entire operat ion runs like a well oiled machine and the handoffs from internet to sales to finance was very smooth. I would definitely consider purchasing from Schwartz again. More
Great team! The team at Schwartz Mazda catered to our every need and job the job done. Tom our sales guy was fantastic!! Will be telling everyone how great they w The team at Schwartz Mazda catered to our every need and job the job done. Tom our sales guy was fantastic!! Will be telling everyone how great they were!! More
The Old fashioner MOM/POP WAy of doing business.! EXPERIENCED AND KNOWLEDGABLE STAFF! SERVICE ORIENTED AND DRIVEN TO PLEASE THE CUSTOMER FROM SALES TO SERVICE. AGGRESSIVE ON TRADES AND DISCOUNTS ON EXPERIENCED AND KNOWLEDGABLE STAFF! SERVICE ORIENTED AND DRIVEN TO PLEASE THE CUSTOMER FROM SALES TO SERVICE. AGGRESSIVE ON TRADES AND DISCOUNTS ON NEW AND PREOWNED. EXCELLENT STOCK OF NEW AND PRE OWNED. STEVEN IN FINANCE AS 30 YEARS AND CHARLIE JACKSON TOO. SEE THEM BOTH YOU WONT BE DIASPPOINTED. YOU WILL SURE TO COME BACK!! More
Charlie is awesome! I just bought my 3rd car from Schwartz Mazda and all 3 experiences have been amazing thanks to Charlie Jackson. He's knowledgeable, efficient, and mos I just bought my 3rd car from Schwartz Mazda and all 3 experiences have been amazing thanks to Charlie Jackson. He's knowledgeable, efficient, and most importantly a great person. He's always been honest with me and made me feel like I was important. I will continue to give my business to Charlie and Schwartz Mazda and recommend them to everyone! More
How Schwartz Mazda's Sales Manager wasted 8 Hours of my Day HOW SCHWARTZ MAZDA WASTED 8 HOURS OF MY SATURDAY: Called on the phone to confirm a quick test drive and quick talk about buying a car ahead of time HOW SCHWARTZ MAZDA WASTED 8 HOURS OF MY SATURDAY: Called on the phone to confirm a quick test drive and quick talk about buying a car ahead of time as I would be driving 2 hours from NY to this dealer for a car I was interested in. Got there at 12, did a 15 minute test drive, and for 3.5 HOURS we sat around talking to NO ONE but the errant "Oh 20 more minutes" here and there. We had mentioned even ahead of time that myself and my partner would happily go to lunch nearby for an hour or two if they needed time to process information and such about the sale. Instead, we sat around being led around like a horse chasing a carrot on a stick. What did we get for it? The dealer tried to push $300 of "Prep" fees and $300 of "VIN Etching" fees (See also: Typical Dealer Fake Markups) on us after making us knowingly sit around with our thumbs up our butts. Worse yet, they had told us at one point they were making us wait for 1.5 hours because they were comparing for the best interest rates for a loan across 30 lenders. When we got the pricing our rate was 5.4%. Asked what was up and if we could lower it? "Oh this was the first rate we looked at. Here, the 2nd one is 3.44%" Man, I might as well go home and just find my best rate myself, they sure won't do it for me. Then when I try to leave home to do such a thing, the Sales Manager turns into a vile evil person stressing both myself and my partner out and trying to manipulate us into buying this car and leaving with it today. "Oh you already drove 1.5 hours down here." "Oh the interest rate thing is just a few dollars a month" Furthermore, when we arrived we said we were not taking the car home today. We still did not have insurance setup and would need to do it. Well, the saleslady was surprised we were even talking to her when she did, as she told us we could not be allowed to drive the car off the lot until we have insurance set up. So, why did the sales manager try so hard to get us to drive home that day in a car we had no insurance on? All this on a car with 22k miles on the clock and NO SERVICE RECORDS through CarFax or dealer, so as far as the buyer knows, this thing may not have had an oil change in 20k+ miles, let alone the numerous dealer services e.g. MANUFACTURER ECU RECALL in 2015 THAT WAS NEVER DONE, inspections on brake lines, suspension, etc. that was never done. Every excuse in the book. If you want someone to waste your time and money, come to "Schwartz Mazda", where our only pull is the lame joke of our name, because we'll be damned if we're gonna give you good customer service. Thanks for a wasted Saturday, and FIND A NEW SALES MANAGER. One more time: Wanda, thank you. Tommy, thank you. Niel, thank you. You were all wonderful and we were just about ready to sign the papers on the car deal. All we needed was to look at better loan rates ourselves, but your Sales Manager, in 2 minutes flat, turned us FAR AND FAST away from your doorsteps. It was a pleasure doing business with most of you. More
Treated like a valued cutomer, but then ... Tom Mauro treated me like a respected and valued customer. He worked with me to help me purchase my vehicle. It was exactly what I was looking for. Th Tom Mauro treated me like a respected and valued customer. He worked with me to help me purchase my vehicle. It was exactly what I was looking for. The Finance Manager was easy to work with as well. I would recommend. Follow up 9.23.17. My car leaks from the roof when it rains. Honda spent three hours trying to repair it but was unable to. They are calling in a water specialist for a second appointment. Honda tried to repair the broken power sockets, replaced the fuses but they just blew on me today when I put my GPS in the socket. Apparently this was somebody's car from the dealership that had to buy a Mazda. I thought buying a Honda would be a no brainer, but maybe I didn't look hard enough. I am wondering why they traded it in and never made me aware of these things I didn't notice. So far I am 300 dollars into repairs wondering what the second visit will cost. I will follow up then. So even though they were nice I am taking off two stars from my original 5. The Drivers seat in the car is uncomfortable too, but apparently this car is noted for that. I was actually ready to trade the car in before I even got the license plates for it. I may switch out the seats or trade in it for an Acura down the road. Not sure. I think it pays to buy Japanese. More
Great dealer I was looking for a used Mazda 6 for my daughter and was tired of driving to dealers who tacked on last minute fees when I was ready to close the deal I was looking for a used Mazda 6 for my daughter and was tired of driving to dealers who tacked on last minute fees when I was ready to close the deal. I called schwartz Mazda and spoke to Charlie. We discussed all fees along with an approximate value on my trade. Since I live on long island I was tired of driving to Jersey and getting the run around. When I got there it took about a half an hour and the deal was done no bait and switch no hassle. I would definitely recommend them and it was worth the trip My daughter loved the car. More
Great Experience I had a great experience purchasing my Mazda from Schartz. Everyone at dealership was very professional and very accommodating. , our salesman George I had a great experience purchasing my Mazda from Schartz. Everyone at dealership was very professional and very accommodating. , our salesman George was very accommodating as well and helped us through the whole process. He made it a very pleasant experience I would definitely recommend anyone to this dealership More