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Schwartz Mazda
Shrewsbury, NJ
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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592 Reviews of Schwartz Mazda
March 01, 2019
Cake walk with Jason Ask for Jason. They beat all other offers by a long shot. No hidden costs, full transparency, no pressure, excellent experience. Highly recommended! Ask for Jason. They beat all other offers by a long shot. No hidden costs, full transparency, no pressure, excellent experience. Highly recommended! By far the easiest car buying experience in a very long time. More
by Mpaynton
Employees Worked With
Jason Nicastro, Corrine and Jim
February 08, 2019
BUYER BEWARE For preowned they will not take responsibility even after ensuring preowned is inspected by service department, I spoke with Phil in sales and the Jim For preowned they will not take responsibility even after ensuring preowned is inspected by service department, I spoke with Phil in sales and the Jim the sales manager, will be contacting BBB and my attorney regarding this issue More
by Jetta123
Employees Worked With
Jim , Phil
January 20, 2019
Typical sleazy sales tactics Overall it was a very uncomfortable, discourteous experience, and buying at Schwartz Mazda was one of the worst decisions of my life. They start with Overall it was a very uncomfortable, discourteous experience, and buying at Schwartz Mazda was one of the worst decisions of my life. They start with a typical bait and switch. They get you in the door with a low quote and then add fees like a $600 "dealership fee" to make up the difference (not a doc fee, it was on top of the doc fee which is $500). They sell you on the "dealership fee" by saying it includes window etching which lowers your insurance. However, my insurance company later informed me that you already get that discount because the car has a security system. Then they pressure you in a very aggressive and rude manner. The salesman Rino Mongillo said things like "you need to make a decision, I am busy and have a lot of customers". The salesman Rino and the manager Neil Rosenstein then played good cop, bad cop. They are unclear and hide the detailed numbers until after they make you wait an extremely long time to get the detailed numbers and it is time to sign. Every sleazy sales tactic in the book. Everyone at the dealership also made me feel like a nuisance for trying to be thorough and get clear information. One gentleman sarcastically asked me if "we were going to be ok" because I had to make them bring the car back 3 times to have it properly detailed. The paperwork signing process is a very disjointed mix of electronic and paper forms that don't match. They were lucky I didn't feel like potentially going through the process at another dealership, but I guess sleazy dealerships like Schwartz Mazda depend on that. More
by obiwanaak
Employees Worked With
Rino Mongillo, Neil Rosenstein, Neil Rosenstein
January 11, 2019
Service department What initially could have been an expensive negative experience, was quickly an professionally handled by service manager John. My husband brought ou What initially could have been an expensive negative experience, was quickly an professionally handled by service manager John. My husband brought our leased vehicle in for service, And returned home with a rather large bill. After reviewing it, and realizing we were charged for covered services based on an extended warranty I had purchased when leasing my car, I called service. John listened to my concerns and promised to get back the next morning. I did hear from him as promised and was told everything was resolved and my account being credited. So refreshing to have an issue handled so quickly and efficiently without frustrating pre recorded messages by an actual professional! I have purchased and leased through this dealership as well. Would highly recommend ! More
by Xxx
Employees Worked With
John in service
January 08, 2019
1st service visit Excellent experience!! Everyone was so friendly and accommodating. It is refreshing to see smiling faces every time I have been there and was happy to Excellent experience!! Everyone was so friendly and accommodating. It is refreshing to see smiling faces every time I have been there and was happy to see Tim who was the salesman that sold me my gem of an SUV. I can not recommend this dealership more!! Thank you all so much! More
by scraren66
Employees Worked With
DOn't remember the names of the service people I encountered
January 05, 2019
Perfect experience From start to finish the buying experience was perfect. Felt comfortable from the beginning. Salesman and GM were very nice (owner also ). Would From start to finish the buying experience was perfect. Felt comfortable from the beginning. Salesman and GM were very nice (owner also ). Would recommend this dealership highly Thank you Schwartz !! More
by Eric P
Employees Worked With
Hamza Alam
September 07, 2018
Fantastic experience! Tim is the best salesman ever!! Thanks also to Jim and Steve who made this an easy process. I can’t thank Schwartz Mazda enough for my new car and f Tim is the best salesman ever!! Thanks also to Jim and Steve who made this an easy process. I can’t thank Schwartz Mazda enough for my new car and for a great experience. More
by Dawn67
Employees Worked With
Tim Rourke, Jim Orozco, Stephen Chung
July 24, 2018
Stress free and friendly Ryan, Tim and Mr. Schwartz himself were very friendly, fair and helpful. I walked in after much research of car brands and dealerships. 100 years in b Ryan, Tim and Mr. Schwartz himself were very friendly, fair and helpful. I walked in after much research of car brands and dealerships. 100 years in business really shows. The experienced was easy and stress free. They had me driving my car home the same day. You should surely consider a Mazda. If you do, this is the place to visit. More
by JJBigmac193
Employees Worked With
Ryan Calvert, Jim Orozco and Mr. Schwartz
May 17, 2018
Bad management This place is a joke !!! Sexiest pigs who own and manage it !!! It’s a wonder they make any sales. They really suck !!! They need to learn how to run This place is a joke !!! Sexiest pigs who own and manage it !!! It’s a wonder they make any sales. They really suck !!! They need to learn how to run a business More
by jJetPlane
Employees Worked With
Neil Rosenstein
March 18, 2018
Easy CX-9 Signature Buying Experience The guys took care of my buying needs in a major way. I gave them my honest buying parameters and they got me the best deal possible ln the CX-9 Signa The guys took care of my buying needs in a major way. I gave them my honest buying parameters and they got me the best deal possible ln the CX-9 Signature Edition. I was able to take advantage of the 0% financing for 63 months thanks to the excellent finance team. I wanted the machine gray color and they were able to have one delivered to me in 2 days flat. Anthony took his time with me during the sales process and showed me everything the vehicle had to offer. First time in years I had total peace of mind while leaving my deposit. They have good people at the dealership, if you can communicate your needs and parameters they will make it happen for you. More
by MIKEYFROST
Employees Worked With
Anthony
