Schaumburg Kia

They took care of our needs when needed. They are always available when I needed an answer. They are always available when I needed an answer. More

Christian Medina is amazing! He's always so helpful and friendly. I like that he doesn't try to "up sell" me on anything that isn't needed. He is one of the reasons I continue to He's always so helpful and friendly. I like that he doesn't try to "up sell" me on anything that isn't needed. He is one of the reasons I continue to come back. More

Great experience. Christian is awesome. Very professional and keeps me updated on status of car. Christian is awesome. Very professional and keeps me updated on status of car. More

All was good except the potholes outside the shop which can damage suspension. Hope you will fill them in with gravel. can damage suspension. Hope you will fill them in with gravel. More

Mark Robles was extremely communicative and explained thoroughly the required service for my vehicle. I recommend Schaumburg Kia to anyone looking for a transparent service advisor!!! thoroughly the required service for my vehicle. I recommend Schaumburg Kia to anyone looking for a transparent service advisor!!! More

This was my 1st time at Schaumburg aquia John burgh akia dealership the surface was so nice I was in-and-out dealership the surface was so nice I was in-and-out More

Overall, I had a good experience. The service staff was friendly, courteous and knowledgeable. The only downside was that I could not get a hold of a live person on the phone even a The service staff was friendly, courteous and knowledgeable. The only downside was that I could not get a hold of a live person on the phone even after trying different days & times, which meant I had to drive to the dealership to speak with someone about my service needs. More

Christian did an amazing job, was able to get the work done in very short amount of time. Give him a raise. done in very short amount of time. Give him a raise. More

Not happy with Anthony or service department. I was told part for car would be in over a week ago and someone would call me. Still waiting no call from service department. Because of Anthony I I was told part for car would be in over a week ago and someone would call me. Still waiting no call from service department. Because of Anthony I would not return to this dealership. Michael was great. More

Filipo was great. Very courteous, kept me up to date. Waiting area could be better though - loud tv ads playing all the time. Very courteous, kept me up to date. Waiting area could be better though - loud tv ads playing all the time. More