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Schaumburg Kia
Schaumburg, IL
2,739 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,739 Reviews of Schaumburg Kia
November 27, 2022
Everyone is respectful, pleasant, and all round really great to work with. They treat me like I’m important to them, not just my business. great to work with. They treat me like I’m important to them, not just my business. More
by BISHOPSMAMA
Verified CustomerEmployees Worked With
Jim Smith - Jim is exceptional. He always goes out of his way to greet me, and greets me warmly. He makes feel like he genuinely cares about me and how I am doing with my KIA. He is just the very best!, Tiffany Tremmel, Mark Anderson, Daina Barthel, Christian Medina, MarK Robles, Isaac Basurto, Brian Montes
November 25, 2022
Best service center ever. The staff is amazing and honest. They never try to do repairs that are not needed. Total honesty The staff is amazing and honest. They never try to do repairs that are not needed. Total honesty More
by Operationjj
Employees Worked With
Matthew Pavone, Christian Medina, Isaac Hidder, Scott Stephansen
November 24, 2022
Always great to visit KIA Schaumburg. The staff professional and polite. I find it great because showroom is located close to house and even if I go for service I can visit the showroom t The staff professional and polite. I find it great because showroom is located close to house and even if I go for service I can visit the showroom too as they are connected to each other. KIA guys also keep me posted for any new product or model they have in the showroom.. More
by AMALATIF2009
Employees Worked With
Philipo
November 21, 2022
Mark the service manager is fantastic! He is abouve and beyond. He explained everything to me in a way that I understood easily. He addressed all my issues and fixed them all! He's mu new He is abouve and beyond. He explained everything to me in a way that I understood easily. He addressed all my issues and fixed them all! He's mu new besr friend! More
by SloanA1951
Employees Worked With
MarK Robles
November 20, 2022
They were rude to me, and rude to the tow truck driver. Customer service reps should not be in customer service - rude and condescending behavior. Tried to rip me off, and avoided phone calls for over 45 m Customer service reps should not be in customer service - rude and condescending behavior. Tried to rip me off, and avoided phone calls for over 45 mins (only magically answered when I called from a different phone). Worst service department I’ve ever seen. Rip off and rude! More
by Mira
Employees Worked With
Don’t know the woman’s name on the phone - she was the one who was rude. , Isaac Basurto
November 20, 2022
I had some issues previously with Schaumburg Kia. They had bombarded me about my wife's car for a trade in to only get super low balled on the deal. This experience was completely different and much They had bombarded me about my wife's car for a trade in to only get super low balled on the deal. This experience was completely different and much better. More
by SLUNDRY13
Employees Worked With
Kamarie Jones, Anthony Longobardi
November 18, 2022
Bobby at Kia Schaumburg Service is the best. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. More
by HOFFMANNFAMILY5
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto, Aaliyah Ortiz, Brian Montes
