Schaumburg Kia

The service manager was very professional and informative. Had an incident involving a porter but the manager went well out of his way to correct the wrong doing. informative. Had an incident involving a porter but the manager went well out of his way to correct the wrong doing. More

They sold me a 2018 Land Rover that had a windshield recall on it, was obviously leaking, and it sat on their lot for 38 days. If it was only on their lot for a few days, I could understand that maybe recall on it, was obviously leaking, and it sat on their lot for 38 days. If it was only on their lot for a few days, I could understand that maybe they didnt know it had a severely leaking windshield, but it was on their lot for 38 days. They did not disclose this information to me, but fortunately the Jaguar/Land Rover dealership in Schaumburg took care of me and fixed the windshield recall free of charge. This step could have been avoided if Schaumburg Kia did their due diligence on car recalls on their used car lot. A simple run on the vin number of a car will indicate all recalls. Hard to trust moving forward. More

Mark was amazing. Nice, friendly and very knowledgeable. I will look for him everytime I service for my new car. Thank You Mark Nice, friendly and very knowledgeable. I will look for him everytime I service for my new car. Thank You Mark More

Good experience, received reminders of appointment prior, got in early and didn’t waste my Saturday got in early and didn’t waste my Saturday More

Good work, fast work, solid work. On time with no surprises. I will recommend for sure. On time with no surprises. I will recommend for sure. More

Clean fast service! I am totally satisfied. I will be returning to this location! Thanks I am totally satisfied. I will be returning to this location! Thanks More

I had a great experience at this dealership. All staff members were kind and helpful. Especially Michael who sold me my car. All staff members were kind and helpful. Especially Michael who sold me my car. More

Your mechanic did not do a good job diagnosis on the problem with my car and the price quote was ridiculous outrageous. problem with my car and the price quote was ridiculous outrageous. More

The tech listened, and did an awesome job. I'll be back I'd needed. I'll be back I'd needed. More

Faculty was great and answered all my questions and made my family and I feel comfortable/welcomed. my family and I feel comfortable/welcomed. More