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Schaumburg Kia

Schaumburg, IL

4.4
2,738 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

December 05, 2022

They sold me a 2018 Land Rover that had a windshield recall on it, was obviously leaking, and it sat on their lot for 38 days. If it was only on their lot for a few days, I could understand that maybe More

by BILL.BLOCK
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Todd Pruitt, Zaya Solayman, Nate Winoker, Allison Bijan
Report | Print
Dec 10, 2022 -

Schaumburg Kia responded

Bill, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 04, 2022

Mark was amazing. Nice, friendly and very knowledgeable. I will look for him everytime I service for my new car. Thank You Mark More

by MELINDATORRES1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 04, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback!

December 02, 2022

Good experience, received reminders of appointment prior, got in early and didn’t waste my Saturday More

by kbabweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 02, 2022 -

Schaumburg Kia responded

We are more than pleased to hear that the Bob Rohrman Schaumburg Kia team delivered professional service which made your experience a success from start to finish. Have a great day!

December 02, 2022

Good work, fast work, solid work. On time with no surprises. I will recommend for sure. More

by john_luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Dec 02, 2022 -

Schaumburg Kia responded

John, thank you for the great review! We appreciate your business and hope to see you back at Bob Rohrman Schaumburg Kia. Safe travels!

December 02, 2022

Clean fast service! I am totally satisfied. I will be returning to this location! Thanks More

by SHEILAJOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 04, 2022 -

Schaumburg Kia responded

Thank you for your very kind review, Sheila. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Kia.

December 02, 2022

I had a great experience at this dealership. All staff members were kind and helpful. Especially Michael who sold me my car. More

by BCKAY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micael Felker
Report | Print
Dec 04, 2022 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micael and the team met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

December 01, 2022

The tech listened, and did an awesome job. I'll be back I'd needed. More

by Fja56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Dec 01, 2022 -

Schaumburg Kia responded

Thank you for the review of Bob Rohrman Schaumburg Kia! We're glad that the team worked hard to assist you and ensure you were satisfied.

December 01, 2022

Faculty was great and answered all my questions and made my family and I feel comfortable/welcomed. More

by Morenojr.julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Dec 01, 2022 -

Schaumburg Kia responded

Thank you for the great review of us here at Bob Rohrman Schaumburg Kia! We are pleased to hear about your positive experience with our team and we hope to see you down the road!

December 01, 2022

Fantastic service personal Issac and Christian are phenomenal They both deserve raises and to be recognized More

by Operationjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Pavone, Christian Medina, Isaac Hidder
Report | Print
Dec 01, 2022 -

Schaumburg Kia responded

Thank you for the review! We're glad that Issac and Christian were helpful and wonderful to work with. See you again next time here at Bob Rohrman Schaumburg Kia!

December 01, 2022

Your mechanic did not do a good job diagnosis on the problem with my car and the price quote was ridiculous outrageous. More

by SLICKRICK4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Horemis, Patricia Villa, Zaya Solayman
Report | Print
Dec 05, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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