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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

December 15, 2022

The next day I had to purchase a new radio and repair the trunk because it didn’t close I feel these things should have been checked before selling a car I had to invest 900.00 in a car I had for one day More

by PVENTURINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Longobardi, Todd Pruitt
Dec 19, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 19, 2022 -

PVENTURINI responded

I’ve already made the repairs because I needed to get the car to Dallas for my Daughter I’m not sure what you can do for me now

December 14, 2022

Everything went as I expected,All reps are curteous, knowledgable and good at explaining what's happenening. More

by Rkowalczyk6770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Dec 15, 2022 -

Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Kia.

December 14, 2022

Went in for a conventional oil change. Was charges $70.00 and it took 2 hours. Don't think I'll be going back. More

by Miro123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Basurto
Dec 18, 2022 -

Schaumburg Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 14, 2022

Bring all my cars there for service, very pleasant to work with them and look forward for more years ot come More

by Hector18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Dec 14, 2022 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia this wonderful review and for trusting us with all of your vehicle's care. It has been our pleasure to serve you! Have a great day and keep us in mind for any future needs!

December 13, 2022

Everyone at the Schaumburg Kia was friendly and not pushy. The sale of my nw Seltos went smoothly and comfortably. More

by DONNAHIDDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Todd Pruitt, Ruben Dortch, Isaac Hidder
Dec 13, 2022 -

Schaumburg Kia responded

Thank you for your 5-star rating of us here at Bob Rohrman Schaumburg Kia! We appreciate it!

December 13, 2022

My follow up appointment for new tires and brakes. C Medina promise to get us a great deal on the tires and the other services needed. He kept his word and that means alot. It's very nice when you can More

by jrz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Dec 13, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

December 13, 2022

Everything went as expected. I dropped the car the night before and picked it up the evening after. All maintenance and warranty issues were addressed and/or corrected. The ca More

by tipandfog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Dec 14, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

December 12, 2022

Phil P. Went above and beyond the call of duty, taking the initiative and utilizing his body shop team where he easily saved me of $$$.$$. I'll be back. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Dec 12, 2022 -

Schaumburg Kia responded

Art, thank you for the review! We are so glad to hear that Phil was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back at Bob Rohrman Schaumburg Kia!

December 12, 2022

Your service department is wonderful. All reps are curteous,knowledgable and good at explaining what's happening. More

by ANNABELL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Dec 13, 2022 -

Schaumburg Kia responded

Thank you for your confidence in our service team! We are happy to have earned your business and we look forward to your next visit to Bob Rohrman Schaumburg Kia. Have a great day!

December 11, 2022

My old car broke down across the street. However the service center helped me out to take the car back to their service center. They only replaced the necessary parts that were broken down. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Medina, Isaac Hidder
Dec 11, 2022 -

Schaumburg Kia responded

Andrew, thank you for taking the time to leave a five-star review of our Bob Rohrman Schaumburg Kia team! We strive to provide trusted, timely service and are delighted to hear we delivered. We hope to see you back again when the time comes, and until then, travel safely!

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