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Schaumburg Honda Automobiles
Schaumburg, IL
2,893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,893 Reviews of Schaumburg Honda Automobiles
June 23, 2010
Great experience for a first time new car buyer. Helpful and friendly staff was very patient and was sure to explain everything detail. Most importantly, these guys are upfront about everything. No gimmicks and friendly staff was very patient and was sure to explain everything detail. Most importantly, these guys are upfront about everything. No gimmicks or games. Will buy my next Honda from them. More
by atomic3
Employees Worked With
Michael Gargano, Jim Martinez, Glenn Pierce
June 19, 2010
A very positive experience - and everyone was friendly and honest. It's hard to believe but buying a car can be easy. Thanks Jim and Matt - I appreciate your hard work and attention to detail. and honest. It's hard to believe but buying a car can be easy. Thanks Jim and Matt - I appreciate your hard work and attention to detail. I am thoroughly enjoying my new car Janet Spahr More
by spahr195
Employees Worked With
Jim Martinez
June 17, 2010
I wnet online to check out prices and Mike responded quickly with a quote. I had entered one item by mistake and he then quoted again without the additional item. We scheduled a time to meet and he wa quickly with a quote. I had entered one item by mistake and he then quoted again without the additional item. We scheduled a time to meet and he was courteous and helpful. My only complaint, which was not his doing, was to pay for options which were on the car and for my needs unnecessary. Mike was interested in helping me learn my new car and I thanked him for his attentiveness. More
by betty milligan
Employees Worked With
Mike Gargano
June 16, 2010
Boti was extremely helpful and patient. He took a lot of time going over each feature and making sure that I was satisfied and happy. He also had made test drive different cars, so that I was satisfied. He time going over each feature and making sure that I was satisfied and happy. He also had made test drive different cars, so that I was satisfied. He stayed there 3 hours past closing time to make sure I was happy and knew all the features my mini van had to offer. He was very professional, and kind. Because of my experience with Boti and Schaumburg Honda in general, I would definitely recommend both of them to my friends/family. Thanks again for the wonderful experience. Alison H. Arlington Heights, IL More
by ahinchey
Employees Worked With
Boti M
June 15, 2010
I bought a 2010 Pilot last September, and had a great experience when buying the car. I even bought the extended warrenties and the free oil changes for life. I have since brought the car in twice fo experience when buying the car. I even bought the extended warrenties and the free oil changes for life. I have since brought the car in twice for oil changes, the first time at 6,000 miles they said I needed to rotate the tires (which I did for an additional charge). Last week I took the care in again for the oil change (13,000 miles are now on the car) and was told I needed to have the differential fluid checked, the brakes checked, the windshield wipers changed (among a laundry list of items).... total this was going to cost me $250. And if I didn't have the differential fluid checked ($99) my warrenty would be void. There are multiple things I feel are dishonest about this. 1. Paying to have something "checked" while the car is under warrenty--- I am happy to pay for repairs that are due to wear and tear on the car, but to to just check a indicator light that comes on while the car in under warrenty. 2. Trust in what needs to be done-- the maintenence discriptions listed out in the booklets when you buy the car do not align with what I was being told in the dealership. When I spoke with Honda, they said to trust the car indicator lights. 3. I felt threatened with voiding my warrenty inorder to have the service done right then. 4. After speaking with Honda Corporate, I was told to fax in a copy of my reciept for the differential fluid, to see if that was a premature service, at which point it would be covered under my warrenty. Why didn't the dealership tell me that or question the need to service the differential fluid? I have now driven 4 cars off lots brand new in my life, and I have had to look at anything other than oil, tire rotation and windshield wipers so early. I have now owned the car 9 months and if I had known this before I bought the car I would not have purchases from Shaumburg Honda, and would have asked more questionsed about anticipated maintenence costs. More
by JMSmith
Employees Worked With
Service Manager, Paul Seiden
June 09, 2010
I found the experience with this dealership to be one of the best I have had since I started buying cars along time ago. I would highly recommend this dealership for its professionalism and courteous manner the best I have had since I started buying cars along time ago. I would highly recommend this dealership for its professionalism and courteous manner. This is my 45th car that I have owned. Hopefully, I will be able to recommend this dealership to some of my friends. More
by pete_holland
Employees Worked With
Jim Martinez
May 30, 2010
We purchased our car with Jim Martinez this weekend and true to everybody positive responses, we also had a pleasant buying experience considering the fact that this was our first car purchase. Very prompt true to everybody positive responses, we also had a pleasant buying experience considering the fact that this was our first car purchase. Very prompt with emails, no pressures, will explain vehicle thorougly, and beat competitors prices. I would definitely recommend this dealer and will purchase again in the near future. Thanks Jim! JEAN More
by harryjean2003
Employees Worked With
JIM MARTINEZ
May 27, 2010
I really appreciated Jim's friendliness and the fact that he wasn't pushy. He was knowledgeable about the vehicle that I was purchasing. Jim also considered my price range and the type of vehicle I was loo he wasn't pushy. He was knowledgeable about the vehicle that I was purchasing. Jim also considered my price range and the type of vehicle I was looking for. The used vehicle that I decided to purchase did not have a second set of keys or a second remote. Jim has contacted the sellers of the vehicle to obtain the second set of keys. He has also offered to have a second set of keys made at his cost if the sellers do not provide them. I appreciate Jim's efforts with this matter. It was a pleasurable experience purchsing this car. More
by hsc30north
Employees Worked With
Jim Martinez
May 23, 2010
very friendly atmosphere. no BS. got right down to priceing.very clear on explaining equipment on car. this is a second rohrman purchase. will definately return when in the market for another car. wil priceing.very clear on explaining equipment on car. this is a second rohrman purchase. will definately return when in the market for another car. will recomend this dealer to friends and family. thanks for the good experience More
by jfrocketman
Employees Worked With
craig hedeen &jimmartinez
May 18, 2010
Purchased my fourth vehicle from Schaumburg Honda. Excellent experience from the initial online inquiry to purchase. Jim was very helpful and I was able to purchase a new Accord with the features that Excellent experience from the initial online inquiry to purchase. Jim was very helpful and I was able to purchase a new Accord with the features that I wanted at a very competitive price. I had researched the vehicle and pricing, and was given a fair price upfront without any negotiation or hassle. More
by nayers
Employees Worked With
Jim Martinez
