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Schaumburg Honda Automobiles

Schaumburg, IL

4.8
2,893 Reviews

750 E Golf Road

Schaumburg, IL

60173

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2,893 Reviews of Schaumburg Honda Automobiles

September 27, 2010

I worked at a dealership for 36 years so buying a car was always a simple project. The dealership closed in December of 2006. Now that I no longer work for a dealership car buying creates a fear I am not acc More

by TERRYRAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
September 13, 2010

I bought a brand new 2010 CR-V from this dealership. Jim Martinez is a good salesman at Schaumburg Honda, but his boss Roger is a very sleazy salesman. I got to work with Jim while buying my new car, but as More

by spadgaon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger
Oct 04, 2010 -

Schaumburg Honda Automobiles responded

Schaumburg Honda wrote on 9/21/2010 11:58:49 AM: We were more than fair to him and gave him outstanding service as well as an outstanding deal. The customer is the one who wanted us to include a free remote starter in the deal.Not once did the customer mention it had to be a Honda Factory starter. He also signed a customer we owe form stating he knew what he was getting.The complaint began after the install was done and saw a display for Honda remote starter. The remote starter was thrown in as part of his demands. He had told our service advisor he wanted a factory one, simply because he liked the display on the fob.We held up our end of the deal. It is our policy to have a signed agreement of any accessories to be placed on any vehicle.I also took the time to listen and review his complaint with him, and at that time he realized we did not promise a Factory Remote Starter. Roger --------------------------------------------------------------------------------

September 12, 2010

Jim was very attentive and listened to what I wanted and didn't want in a car. He answered my questions and the test drive was great. I came in with my husband to purchase but once he found I was making the More

by lgugli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Martinez
September 07, 2010

I bought a new 2010 Honda Civic LX from Jim Martinez and it was a great experience. I had visited other Honda dealers in the area and all of them gave me an uncomfortable feeling. Jim is the only person i More

by mike12897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
August 30, 2010

From start to finish, my experience at Schaumburg Honda From start to finish, my experience at Schaumburg Honda and, more specifically, with Michael Lis exceeded expectations. Michael Lis immediately More

by sjurugby15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lis, Sales
August 16, 2010

My daughter recently bought a Honda Fit from Sales and Leasing Consultant Boti Maruta. We were very satisfied with the experience from start to finish. Boti was friendly and knowledgeable, and Anthony A More

by absolutecleanin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bodi Maruta, Sales Consultant, Anthony Audino Finance Manager
August 12, 2010

I bought 4 cars from Mike since February; 2 used and 2 new. My family just loves working with him and we LOVE our Honda's. I will recommned Mike to anyone I know looking for a new or used car. I dealt More

by Marvanites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lis
July 15, 2010

Initially, I met with Jim Martinez and had a test drive on a new 2009 Accord. I was sort of lukewarm on purchasing a new car since my current Buick ran just fine, but I knew at some point in the near futur More

by BANDITS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
July 12, 2010

I purchased my Honda Civic at Schaumburg Honda in 2000. I have maintained it there exclusively other than for routine oil changes. I find the service to be excellent. If I can wait on certain repairs/mai More

by clahess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Sisil
July 02, 2010

Jim handled the process in a professional and friendly manner. I drug out the sales process over a very long period of time due to a variety of factors, but Jim kept excellent followup without becoming a More

by michaelf7575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
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