Schaumburg Honda Automobiles
Schaumburg, IL
Filter Reviews by Keyword
By Type
2,893 Reviews of Schaumburg Honda Automobiles
The experience, so far, was fine. I was contacted the same day I entered an Internet request, and have been contacted periodically until we purchased the car yesterday. I have called both the sales rep same day I entered an Internet request, and have been contacted periodically until we purchased the car yesterday. I have called both the sales rep and the financing department since then, and my questions have been answered promptly. More
I did a test drive of a Honda Accord at another dealership and Schaumburg Honda was one of the dealerships I called to get an Internet quote. The salesman came on the line and when I told him what dealership and Schaumburg Honda was one of the dealerships I called to get an Internet quote. The salesman came on the line and when I told him what I wanted, he responded very arrogantly. He said that Schaumburg Honda is the biggest in Chicagoland, and if I wanted to get a quote, I had to come in. When I told him I was going to buy a Honda Accord that weekend, he finally did respond with a quote, but it did not include the transport fee and wasn't even in the ballpark. Even if it was in the ballpark, I wouldn't have bought from him because he was so rude and arrogant. More
Scott could tell the first time I came into the dealership that I was just gathering information and I was not ready to purchase yet, so he didn't push me too much and backed off politely when it w dealership that I was just gathering information and I was not ready to purchase yet, so he didn't push me too much and backed off politely when it was obvious I was not ready. When I came back the second time and was ready, he had everything all prepared and the transaction was easy and painless. This is my third leased vehicle from Schaumburg Honda and I have always been treated well in both the sales department and the service department. My experience was good enough that my niece also purchased a CRV from Schaumburg Honda. More
Great dealership, everyone is very friendly. I felt they gave me a good deal and didn't try to mislead me as a female buyer. This is about this form - if the form is this specific to fill out I'm surpri gave me a good deal and didn't try to mislead me as a female buyer. This is about this form - if the form is this specific to fill out I'm surprised anyone completes it. The process should be easier. More
This was the easiest new vehicle purchase we've done to date. Jim Martinez and Joe Piscopo are a great team. The dealership had the selection and gave us a price we could live with. Jerry Oslance the Fi date. Jim Martinez and Joe Piscopo are a great team. The dealership had the selection and gave us a price we could live with. Jerry Oslance the Finance Manager was helpful at laying out the various financing options. Thanks to all of them! I would definitely recommend this team to my friends and family. Thanks, Ed Deane P.S. Jim has already ordered the accessory parts we requested and followed up with me on status. More
I was extremely satisfied with my recent experience purchasing a new pilot from Shaumburg Honda. I was treated with respect and care which has not always been my experience when purchasing a new vehic purchasing a new pilot from Shaumburg Honda. I was treated with respect and care which has not always been my experience when purchasing a new vehicle. I purchased my last pilot from this same dealership and returned because I loved the vehicle. I will return again because of my experience with the gentlemen who sold me the car, Jim Martinez. I would highly recommend this dealership to anyone looking for a Honda! More
I came in here looking for a specific '10 Accord and Terry and Jason went above and beyond the normal expectation of great customer service. This is my third car I have purchased from Schaumburg, and th Terry and Jason went above and beyond the normal expectation of great customer service. This is my third car I have purchased from Schaumburg, and the personable, friendly, and inviting atmosphere these two respectable people provide really wowed me. These types of people are not something you typically see in a car dealer. Honda makes a great product, and this dealership is professional all the way around in presenting the benefits of Honda vehicles. At no point during the sale was Jason forcing me to get something I didn't want. Being a sales manager myself, Jason and later Terry, who honestly seemed happy to have my business, went through all the proper steps to qualify me and get me the car I wanted. Heck, they even found the exact trim and color I wanted and got it from another dealer within a day!! Now that's customer service!! I will recommend these guys to everyone I know. Just a good, honest, genuine experience all the way from beginning to end, not to mention working out a great price. If you want an excellent car from some caring and honest guys, head over there! P.S. My 4th car will be purchased here as well More
We recently bought a 2010 CRV from Greg Soja at Schaumburg Honda . This is the 6th Honda vehicle we have owned and the first we bought Schaumburg Honda. We asked for prices from 2 other dealers, in Schaumburg Honda . This is the 6th Honda vehicle we have owned and the first we bought Schaumburg Honda. We asked for prices from 2 other dealers, including the one where we bought the first 5. Greg's quote was the first one to arrive, he was the first to call and the most proactive to get our business without being pushy. We got an excellent price as well as a terrific trade-in offer for our 12 year old Odyssey that the other dealers could not match. Everyone we worked with was friendly and helpful. We highly recommend Greg Soja and will absolutely return for our next Honda. More
Jim and Mike were a real pleasure to deal with. From the very first phone call I made to the dealership to the final sale. I have not had such a pleasure buying a car. Not only did they know the new "used very first phone call I made to the dealership to the final sale. I have not had such a pleasure buying a car. Not only did they know the new "used" car very well, they took us for a test drive and closed the deal all in under 2 hours. AMAZING in my book. The communication and service that I receive on the first and second visit was great. A welcomed pleasure, glad to see that they still provide great customer service - that is not see much in todays world of email and technology. I would highly recommend this dealership. Thanks guys for a job well done!!! More
This is my third purchase from this dealership and each time I have received great service. Scott Carson was prompt to address my needs and offered me a very fair price for the vehicle I purchased. time I have received great service. Scott Carson was prompt to address my needs and offered me a very fair price for the vehicle I purchased. Every member of this dealership was very friendly and helpful throughout the time I was at the dealership. More