Schaumburg Honda Automobiles

Schaumburg Honda was the best card buying experience I’ve ever had. From the first phone call I placed to check stock and special offers, I felt that I was being treated fairly and with respect. That’s rar ever had. From the first phone call I placed to check stock and special offers, I felt that I was being treated fairly and with respect. That’s rare in an industry that sees women as an easy mark. There was no hard selling or bait and switch pricing. I appreciated that they prep’d two different cars before I arrived without knowing if I was going to buy either of them. That cut at least 45 minutes from what can be a long and tiring process. The service I received from my Sales Consultant, Jason Richmond, was outstanding. I was impressed by his knowledge of different auto makes and models. But his knowledge of the Crosstour and all of its technology really blew me away. He took the time to show me how to use my cell phone with the cars NAV system; sync’ing the Bluetooth and uploading my phone book for me. I know that if I ever have a question on any option, I can call him and he’ll be happy to help me. I highly recommend Jason Richmond and his Manager, Jim Martinez. More

I just left after helping a friend with his 1st Honda lease & we went to Mike Lis at Schaumburg Honda because of the several great experiences I've had with him in the past, and this was no different. I lease & we went to Mike Lis at Schaumburg Honda because of the several great experiences I've had with him in the past, and this was no different. In and out, and at a great price - what more could you want. I will continue to recommend Mike & Schaumburg Honda!! More

So I bought a 2003 Lexus RX300 on Monday Feb 20th. Two days later the check engine light and the VSC lights go on, the RPM on the car is very high. I took the car back to Schaumburg Honda and they tested days later the check engine light and the VSC lights go on, the RPM on the car is very high. I took the car back to Schaumburg Honda and they tested it to see whats wrong with it and it turns out to be the knock sensors. They had the nerve to tell me it's going to cost me $850 to fix it. They either didn't check the car before they sold it or they hid it from me. Either way I picked up my car from them and got it fixed at my own mechanic for $650. DO NOT BUY CARS FROM SCHAUMBURG HONDA, THEY ARE CROOKS! More

In 2010, my wife and I purchased a 2011 Honda Civic from Mike Lis at Schaumburg Honda. Two weeks ago, when my second car began having problems, I immediately called Mike Lis to inquire about a used vehicle Mike Lis at Schaumburg Honda. Two weeks ago, when my second car began having problems, I immediately called Mike Lis to inquire about a used vehicle. I explained to Mike what I was looking for and the importance of getting a bigger vehicle due to the fact that my wife and I had a new baby. Within the day, I got a return phone call from Mike. He had scouted the lot and found several vehicles that fit in the parameters of what I was looking for. He also put a priority on finding vehicles with great safety ratings, something my wife and I both really appreciated. When we went in to look at our options, Mike was just as helpful, friendly and knowledgeable as we remembered. He took the time to educate us on each vehicle, explain any and all warranties on all the vehicles, and most importantly, explain the safety ratings on each vehicle. He explained all the paperwork as we were going through the transaction and made sure we were comfortable throughout the entire purchase. However, what struck me about Mike Lis during this purchase, is that he really makes an effort to learn as much as he can about his customers, so that he fully understands what the customer is looking for and what is most important to them. Most salesmen talk at you when selling you a product. Mike Lis talked with me and my wife, and actually listened to us, so that he could help guide us in making the right purchase for our family. Mike Lis had earned my continuing business with our first purchase of a Honda Civic. However, after our most recent purchase of the Honda CR-V, Mike Lis has earned my respect and consumer loyalty. I've never seen a salesman care so much for his clients. I'm just glad I no longer need to look for another car salesman in the future. I only want to work with Mike Lis. More

BOTI / Muhamad helped me with the deal .... This is my second car from schamburg honda. The service is really amiable and price is absolutely right. Finding a car is like dating and it is important that y second car from schamburg honda. The service is really amiable and price is absolutely right. Finding a car is like dating and it is important that you get the right person to deal with. BOTI was really honest , not at all pushy and left us satisfied with our purchase. Ask for BOTI when you are at schamburg honda...rest assured he will make you laugh ! I am going to recommend BOTI and his manager Muhammed to all my family and friends. More

Last year was my first time leasin a car. Jim Martinez gave me amazing service and kept my interest in mind. I was so impressed with the way he dealt with me, that I came back to him this year again. He t gave me amazing service and kept my interest in mind. I was so impressed with the way he dealt with me, that I came back to him this year again. He told me last year, that once you are a Honda customer, you become part of the family and he was right. That's why I came back again this year! Even though I don't live anywherenear Schaumburg, this is the only Honda dealership I go to, because of Jim Martinez. Thanks again for the great service. I love my Honda Civic 2012! More

By far the best new vehicle purchase experience I have had. I purchased a new 2012 Honda Odyssey at Schaumburg Honda in late October. I live in Minnesota but found the pricing in the Chicago market to b had. I purchased a new 2012 Honda Odyssey at Schaumburg Honda in late October. I live in Minnesota but found the pricing in the Chicago market to be 2k more favorable (no one in Minnesota would even attempt to match Chicago pricing) - with a selection of dealers in Chicago at the about the same price the decision had to be made more the intangibles and fringe benefits. Over a series of 2-3 emails and a call Mike Lis earned my business decisively. Upon an initial email inquiry, Mike called within 10 minutes to clarify my vehicle needs and better understand my unique circumstances. During our discussions we aligned on vehicle, options, price, and coordination (pick up at the airport - since I had to fly in from Minneapolis). He went out of his way to make a great customer experience. On the day of purchase - I ended up missing my flight into Chicago and had to take a later flight. Mike rolled with the inconvenience - on his day off no less. Mike met me at the airport and we had a great 20 minute drive to the dealership. At the dealership it was very efficient - test drive, walk around, financing - Mike even went so far as to sit with me to get the bluetooth feature hooked up between the vehicle and my blackberry before I started the drive back. All in all a great transaction - Mike followed up a few days later to make sure everything was in order - including the process of registration since I bought in IL but live/drove back to MN and gets taxes/registration finalized. I highly recommend Mike and the Schaumburg team - while I am typically a strict price shopper when it comes to commodity type products I would even go so far as to say I would pay a premium to have the honest, smooth transaction with Mike. More

OMG I just love my new vehicle and the service was way beyond TOP notch! The help with my decision and explaining my options were again TOP notch! Jim made my experience the best ever and helped me with beyond TOP notch! The help with my decision and explaining my options were again TOP notch! Jim made my experience the best ever and helped me with the financing with Glen GREAT as well! I'm on cloud 9! I just laughed when I saw the latest commercial on TV, and they said they LOVED their Pilot...that would be me! This is the second time I have purchased a vehicle from you all and again a GREAT experience. Thank you again! I could not of asked for a better sales person than Jim Martinez...he was a breath of fresh air to work with and we got the job done. Kind of nice when you are a woman, but I was there to make a deal and he made it happen for me. More

I had my car in for an oil change and scheduled maintenence a few months back. I spent close to $1000.00 having fluids and spark plugs changed, along with anything else that Honda suggested be don maintenence a few months back. I spent close to $1000.00 having fluids and spark plugs changed, along with anything else that Honda suggested be done on my car according to the miles and age of the car. I want my vehicle to last and make sure that I maintain it as best I can. The only thing that had not been done on my car was that the plug on the oil pan was stripped and possibly would need to be replaced at some point, but was fine for now. It is now a few months later and I needed another oil change. I took the car back to Schaumburg Honda since I had such a good experience previously. I also needed to have the stereo reset as i was getting a mechanical error when trying to eject a CD. The first thing the tech did when he checked the mileage was try to sell me scheduled maintenence. He didn't even realize that it was all done a few months prior, until I told him and he looked at the paperwork in his hands. It was blantently obvious that the tech's jobs are to upsell you services that you may or may not need, instead of just assisting the customers. Since there was nothing left to sell me, I went to the waiting/lounge area and was told my car would be done in about an hour. Almost an hour later, a different tech comes out and advises that the plug on the oil pan is bad and not holding anymore and the only remedy is to replace the oil pan. Now, I find it odd that a few months prior it was still ok, but today, it wasn't since you would have only gotten about $25.00 or so from me for an oil change. The guy doing the actual service on the vehicle as well as the tech both told me that the plug was leaking and that it would continue to leak oil. Now, my car sat in the same spot for 10 hours today while i was at work and not a single drop of oil leaked out of it. Yet 30 minutes later, the plug was bad and leaking. I did have the oil pan changed, spending an additional $360.00 (discounted of course because I was slightly irrate) as well as spending an few more hours in your waiting/lounge room. They also attempted to reset my stereo. It is is worse condition then when i brought it in, considering now it doesn't reflect that I even have a CD player! Needless to say, I will not be returning to your facility anytime in the near or distant future. Shaumburg Honda has made approximately $1300 = $1500 on me. I think that is more than enough for this bad life lesson. I just hope this is not how you treat all of your customers. More

My husband and I were in the market for a new car and had purchased a Honda Civic from Schaumburg Honda about 7 years ago. We were so pleased with the sales staff and the general experience that we decided t purchased a Honda Civic from Schaumburg Honda about 7 years ago. We were so pleased with the sales staff and the general experience that we decided to buy our new Honda here again. Of course, being as budget conscience as we are, we had to also check other dealers out and make sure we were getting the best value for our money. We visited Castle Honda first, this was a horrific experience! Very annoying salespeople who talk alot but unfortunately are not very knowledgable. Second we visited Carr's Honda, here we encountered a very pushy salesman who tried to convince me that I didn't really want an Accord, I actually wanted a Civic! This of course not at all related to the fact that he had NO ACCORDS on the lot! Only Civics. AAARRGGGHHH! Finally, we saved the best for last SCHAUMBURG HONDA. I guess I knew I would give them my business, but I had to shop around just a bit. I initially contacted the Internet Sales Manager MIKE LIS. I basically just emailed him exactly what I wanted, the price I wanted to pay and my phone number. Could it be any simpler? Well, immediately the next morning Mike Lis called me and told me that they did have the exact car I was looking for right down to the color! And, the best part, he would take my offer for the car. I was extremely pleased with how easy it was to work with Mike. Being in sales myself, I appreciated his willingness to work with me and his knowledge of the product he is reperesenting. The following day my husband drove out to Schaumburg ( a good 1 hour hike from where we live by the way) to pick up my shiny new 2012 Honda Accord! YAY! We live 5 minutes from the first 2 dealers I mentioned, but Mike Lis was extremely helpful and made this by far the EASIEST car buying experience thus far! Bottom line, if you need a new Honda, call Mike Lis at Schaumburg Honda! More