Schaumburg Honda Automobiles
Schaumburg, IL
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2,893 Reviews of Schaumburg Honda Automobiles
It was a pleasure to purchase my Honda CR-V at Schaumburg Honda. Everything was handled efficiently from the sale to the finance personnel. Mike Lis was extremely helpful to get the exact model that I wanted Honda. Everything was handled efficiently from the sale to the finance personnel. Mike Lis was extremely helpful to get the exact model that I wanted. More
I had a wonderful experience with Schaumburg Honda. We had been researching minivans for a few weeks and decided on a Honda Odyssey. I used the online negotiation tool to get to a mutual price. I was pl had been researching minivans for a few weeks and decided on a Honda Odyssey. I used the online negotiation tool to get to a mutual price. I was pleased with the ability to negotiate on-line, but still have the ability to pick up the phone when I had the time to talk to someone. Jim was great about getting our paperwork together within 2 hours. He was pleasant to work with and knowledgable about the Odyssey. Jim had the paperwork and minivan ready for us upon arrival. Unfortunately we decided on another vehicle and thus had to wait for it to be prepped and the paperwork drawn up. All in all it was a great experience and I will be referring people to this dealership. More
I have used Schaumburg Honda since 2000 and my recent purchase was a 2012 Honda Accord. Jim Rubey has now assisted me in three vehicles since 2005 and I am very pleased with his attitude toward selling purchase was a 2012 Honda Accord. Jim Rubey has now assisted me in three vehicles since 2005 and I am very pleased with his attitude toward selling cars. In the past, he has gone out of his way to find my daughter a used vehicle. This past week, he sold us our new 2012 Honda Accord. Jim went above and beyond the call of duty. At a time when inventories were low and "colors" were scarce due to the earthquake and tsunami in Japan, Jim found my wife the color car she wanted at another dealer and had it delivered so we could purchase what we wanted, not just what was available. Kudos to Jim Rubey and the sales staff at Schaumburg Honda. More
Mike Liz from sales team has been very helpful in explaining the details. He has no hurry and he LISTENS to you. The process was easy and the entire team was very friendly explaining the details. He has no hurry and he LISTENS to you. The process was easy and the entire team was very friendly More
I recently purchased a new car here at Schaumburg Honda. The salesman Michael Lis was very kind and even price matched my car. I would like to write my review on my experience in the finance department with The salesman Michael Lis was very kind and even price matched my car. I would like to write my review on my experience in the finance department with Jerry Oslance. I've read bad reviews and heard a lot of scams happen when you sign papers in the finance department. I came prepared with a lot of research and paperwork. At the end of the purchase when he was giving me all my receipts I noticed he slipped in "extended warranty" that would cost me an extra $1,675 into the purchase! I told him I wasn't interested and that I wanted to compare other extended warranties online first. I told him I would come back within a few days if I changed my mind. But then came the PUSH. (Commission maybe?) He kept me there for ANOTHER HOUR telling me this was the BEST coverage, that I would even get free oil changes, and that he would upgrade it to Honda Care a premium coverage. It was close to 11pm and I was getting frustrated. He then told me it was no risk, if I signed today he would give me 100% refund, no fees no complicated paperwork just call if I wanted to cancel. So I signed. BIG MISTAKE! I did my research and read the fine print. After finding another company that covered wear and tear (Honda Care ONLY covers mechanical breakdown) I called and told him I wanted to cancel. He was rude and kept me on the phone telling me I shouldn't cancel the warranty. I told him no. He then told me I would have to then GO to the dealership myself and sign the paper! I didn't want to see him at this point and asked him to mail it to me. It came in the mail stating I had to pay close to $200 to cancel the thing!! I went to see Jerry. He then told me calmly like he had forgotten our whole conversation that I would have to pay and it wasn't the dealerships responsibility. He THEN realized he had sent me the THE WRONG WARRANTY FORM and that I needed to sign a DIFFERENT one to cancel. (Which I hope was an honest mistake- and not a scam to keep my warranty running!) And just a note this form takes 4-6weeks to process (in which I have to STILL pay finance charges for and the same monthly balance) to cancel this thing! If you're purchasing a car just do plenty of research and make sure to read all the fine print on your receipts. I Googled car buying tips and came to some really helpful information. Honda's are good cars, and Michael Lis was nice. But I wish I had more good and honest service from Jerry Oslance. Because of his service this was a typical dealership experience. More
Jim was great in getting us the vehicle we wanted at a fair price. Was also very accomadating in working with our schedules to get the deal done. This was our third purchase with Schaumburg Honda and we fair price. Was also very accomadating in working with our schedules to get the deal done. This was our third purchase with Schaumburg Honda and we hope to continue this relationship in the future. More
Jim Martinez was straight with me from beginning to end. He gave me a price in writing and lived up to the price. When I told him I wasn't interested in any add-ons or extras, not only wasn't he pushy, he He gave me a price in writing and lived up to the price. When I told him I wasn't interested in any add-ons or extras, not only wasn't he pushy, he didn't even bring it up a second time. I went to a dealer with a better price first, and that dealer lied to me and wouldn't live up to what he had given me in writing. Jim's price was $100 more, but he agreed to match the price and we had our new car four hours later. More
While Schaumburg Honda is not near our home we chose to return to the dealership & salesman Jim Martinez because we had such a good experience in purchasing our Accord in 2009. He is a very knowledgeable return to the dealership & salesman Jim Martinez because we had such a good experience in purchasing our Accord in 2009. He is a very knowledgeable and no nonsense person who works to meets the needs and wants of his customers. He really made the purchase of both of our Hondas a smooth & simple process. More
I used the internet sales department and was contacted almost immediately by Jim Martinez. I had contacted a couple other dealerships, but we decided to go with Schaumburg Honda for convenience. Upon me almost immediately by Jim Martinez. I had contacted a couple other dealerships, but we decided to go with Schaumburg Honda for convenience. Upon meeting Jim, and explaining that we had extremely limited time - he quickly jumped into action. He acted like a "normal" salesperson - not pushy, not playing games, just spoke to us as people that wanted a car, and sought to help us. Which he did. He was knowledgeable and focused on getting us out of the dealership as quickly as possible. Further, the price he gave us was exactly how much the lowest quote we received was. Finally, his follow up has been superb. I dislike having to deal with salespeople, and I must admit, I walked in with a chip on my shoulder...waiting to be sold on extras, and to be "ripped off." Quickly, I realized Jim was just a good guy, trying to make a living - but not off of our backs. He was just trying to ensure that the dealership - and us- received a fair deal. I highly recommend Jim. He offered us an excellent deal and excellent service. More
Waited almost a week to get a phone call returned with the statement "I will see what my manager says." Now after making several more calls I am waiting another 5 days and counting to hear what the manage the statement "I will see what my manager says." Now after making several more calls I am waiting another 5 days and counting to hear what the manager said. Purchased a used car with the assurance that all the little things worked and some do not. Even asked if I needed to test all these little things and was assured they check their used cars out and fix anything that needs fixing. Hope my next posting will be more positive. More