Schaumburg Honda Automobiles

Great, fast and friendly experience Went to get a new vehicle. Razak was fast and friendly made me feel like I wasn't getting ripped off. Individualized customer service. Will never go t Went to get a new vehicle. Razak was fast and friendly made me feel like I wasn't getting ripped off. Individualized customer service. Will never go to another dealership or sales person again beside him. Very impressed with the fast and friendly service! More

Boti delivers on the best car buying experience Boti is a top notch salesman when it comes to delivering on the experience of purchasing a new car. He not only delivers but exceeds your expectations Boti is a top notch salesman when it comes to delivering on the experience of purchasing a new car. He not only delivers but exceeds your expectations as a sales person. He has all areas covered from the overall knowledge of the car to what car will suit your needs the best. He is very straight forward in telling you the facts as they are which is one of his best qualities among others as a sales person. I would definitely recommend him for anyone buying a car from honda Schaumburg. More

WORST SERVICE EVER! One of the seat belt buckles broke on my car a week after I bought it. Brought it in to have it fixed under warranty and they tried to charge me $180. One of the seat belt buckles broke on my car a week after I bought it. Brought it in to have it fixed under warranty and they tried to charge me $180. Had to bicker back and forth to finally get them to cover it. I bought a car covered under a warranty so I wouldn't have a hassle, this place makes me regret not buying a beater. Will NOT be returning. Edit: Was 2 stars because they did end up covering it but I dropped it to 1 since they lost track of my keys and made me wait another 15 minutes while they found them. On top of that, they tried to sell me on a $187 trans flush that I DIDN'T NEED AT ALL! My car has a manual transmission, which means the fluid doesn't get "flushed" by a special machine, you drain it and refill it and it costs, at most, $30. Not only that, but since it's certified pre-owned it had ALL the fluids changed before I took it home. They knew all this and still tried to RIP ME OFF! Seriously, do yourself a favor and go ANYWHERE else for service. Edit 2: If I could give this xxxx hole less than 1 star I would. While I was having my seat belt fixed I had them do an Uber inspection (which I paid $26 for). These morons fill out the wrong form and Uber wouldn't let me drive because of it. I emailed their service manager and he said he'd get the new form to me ASAP. Well, apparently "ASAP" to him means "whenever I feel like it" because 12 hours passed I heard nothing. I call in and that guy had gone home for the day. So I tell the manager on duty I'm on my way to get the form and he said he'd have it ready for me, of course that wasn't the case. I get there and have to stand there, fuming, for 10 minutes while he gets the form ready. Just to recap, they tried to get me to leave my car just to order a part, t ried to get me to pay for a part covered by warranty, tried to sell me something I didn't need, xxxxed up a simple inspection by giving me the wrong form, wasted my time by having to go back, and cost me money because I couldn't drive for Uber today. This is the WORST dealer I've ever dealt with and I am now making it my mission to take as much business from them as I can. I will be copying this review to every website I find them on and I'll be contacting their owner and corporate office. More

Very Accommodating I have been using Schaumburg Honda for my service needs for years but never purchased a car through them. They were very accommodating and did everyth I have been using Schaumburg Honda for my service needs for years but never purchased a car through them. They were very accommodating and did everything possible to make sure I was happy. Mike Liz even came out to my home after I purchased to sync my garage door opener to the car. More

A pleasure to work with Working with John Irvine is the reason my rating is so high. It was actually quite difficult for me to acquire the car I wanted. John did his absolute Working with John Irvine is the reason my rating is so high. It was actually quite difficult for me to acquire the car I wanted. John did his absolute best to get it for me. I would gladly work with him again. He is very responsive and helpful. In fact, if it weren't for him, I'd have ended up buying my car from a dealership in Virginia, due to Honda's weirdness with allocations vs. the ability to order what you want. More

A dealership that understands customer service Came here after a bad experience at another honda dealer. This the first time I've worked with John Irvine and will never buy another car without him. Came here after a bad experience at another honda dealer. This the first time I've worked with John Irvine and will never buy another car without him. We were looking for a 2016 pilot and understood the inventory was low. John guaranteed he could get one. Came in and talked price. His first offer was well below what we thought we going to pay. He then said he could go down another few hundred dollars more. We agreed to the price. For a small up charge (500 dollats to be exact ) we drove out of there with an exact duplicate of the car we were willing to buy but this one was a 2017. John and the rest of this dealership understand that car buying doesn't have to be an awful experience and we will return everytime we want to buy a car. HIGHLY RECOMMENDED!!!!! More

Boti is the best! Boti went above and beyond to make sure I knew every aspect of the car buying process. He made sure to explain all the specs of the car and helped me Boti went above and beyond to make sure I knew every aspect of the car buying process. He made sure to explain all the specs of the car and helped me get the best deal available. Not only is he an excellent car salesman, but he's an incredibly kind person who treated me and my family with so much respect and genuine kindness. More

Great Service John Irvine at Schaumburg Honda was amazing. He was so knowledgeable about the product. Made pricing easy. I had a price and he matched it no questi John Irvine at Schaumburg Honda was amazing. He was so knowledgeable about the product. Made pricing easy. I had a price and he matched it no questions asked. Thanks for a great experience. More

Made buying a car easy and painless. Me and my husband walked in and were immediately approached by John with a very warm welcome. Thank you to john, he made our first car buy an easy pai Me and my husband walked in and were immediately approached by John with a very warm welcome. Thank you to john, he made our first car buy an easy painless one. John was such a big help on our buying experience, he guided us, gave us feedback from start to finish and answered any questiones we might of had. I would definitely come back and buy another car in the future from him. More

1 year It has been a year since I bought my 2016 Honda Civic but I also bought a 2012 Civic from John. If you want someone who really listens to your needs, It has been a year since I bought my 2016 Honda Civic but I also bought a 2012 Civic from John. If you want someone who really listens to your needs, understands and works hard for you I recommend John Irvine. More