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Schaumburg Ford
Schaumburg, IL
1,647 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,647 Reviews of Schaumburg Ford
February 25, 2022
I had a great experience with both Jordan and Victor buying my new F-150! They were super helpful and made the process very easy. buying my new F-150! They were super helpful and made the process very easy. More
by Dreaboetticher
Employees Worked With
Victor Aguilar, Jordan Almadadheh
February 25, 2022
This is the 3rd Ford Edge I've purchased from Schaumburg Ford since 2019. I will not go anywhere else. They are kind and professional. Met all my needs. Thank you Phil, Sam and Nick for an amazing experienc Ford since 2019. I will not go anywhere else. They are kind and professional. Met all my needs. Thank you Phil, Sam and Nick for an amazing experience. I appreciate your service. Josephine More
by JAMATO62
Verified CustomerEmployees Worked With
Nick Magdalin, Sam Shalabi, Philip Asiedu, Lou Floros
February 24, 2022
Staff was courteous and helpful , waiting room was exceptional (clean, well lit and spacious); (loved the hot chocolate). actually I did just recommend the service center exceptional (clean, well lit and spacious); (loved the hot chocolate). actually I did just recommend the service center More
by sandra.kinnard
Employees Worked With
oscar was wonderful
February 24, 2022
Evans and Levent were wonderful. I had an Electrical problem and the parts were not readily available, so they ordered the parts and once they came in they found me a loaner car bec I had an Electrical problem and the parts were not readily available, so they ordered the parts and once they came in they found me a loaner car because they would have my car for a few day. I really appreciate how hard they worked for me and my car. Thanks you More
by snc60010
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
February 24, 2022
Service agent, Dana Dingman, was very professional and did an amazing job. I appreciated the communication and was very grateful for the car wash. did an amazing job. I appreciated the communication and was very grateful for the car wash. More
by SEIFBRY
Employees Worked With
Dana Dingman
February 22, 2022
Took my 2016 explorer in on a recall. The service advisor, Dana Dingman, was very courteous and very helpful. She made the entire visit go smoothly. This is the third time, between th The service advisor, Dana Dingman, was very courteous and very helpful. She made the entire visit go smoothly. This is the third time, between the explorer and our 2014 fusion that we have used this service department, and each time has been a good experience. Should the need arise in the future, we won't hesitate going back to them. More
by janwisock
Employees Worked With
Dana Dingman, (and service technicians
February 14, 2022
This has to been the worst car shopping experience that I've ever had. The saleman tried to slam me with an add-on of more than $25K, lying about it being an automatic charge. They ran my credit through th I've ever had. The saleman tried to slam me with an add-on of more than $25K, lying about it being an automatic charge. They ran my credit through their own financing company (got the alert while in their office), after I told them that I was pre-qualified with Capital One- who was supposed to have a partnership with them. The salemen kept asking if they could try other lenders saying that Capital One came back that I needed a down payment of $10K-- a flat out LIE! Mind you, I was pre-qualified for $60K with a down payment of $4K. I have multiple credit cards with Capital One so I trusted that the details that they provided me was correct. After ultimately leaving, I get an alert from Transunion that they had finally pulled a credit report. Followed by calls, texts, and an email from them stating, "Good news, we got Capital One to agree with what you said". Their predatory practices are HORRIBLE, and there's no wonder that no one was in there. Other dealerships on Golf Rd. were PACKED!!! (I'll be going back to one of them even though this dealership has the car that I want.) Then when I spoke with the general manager he tried to justify the add-on slamming, his saleman and his deceptive practices, and basically told me that TransUnion's explanation of the two hard inquires was incorrect. DON'T TRUST THIS DEALERSHIP!!! I'll be contacting the Capital One, the FTC, the BBB, and the State of IL to share my experience. More
by rdmckinley
Employees Worked With
Nick Magdalin, Alex Kaliakmanis
February 12, 2022
This dealership is close to home. Saw Patrick outside and asked about this vehicle. He was great telling me about it and answering my questions.. I'm really happy and made sure I grabbed a few of his and asked about this vehicle. He was great telling me about it and answering my questions.. I'm really happy and made sure I grabbed a few of his cards so I could give them to my friends who are looking for cars. More
by Kmbfireball
Employees Worked With
Pat Thilberg
