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Schaumburg Ford

Schaumburg, IL

4.0
1,647 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

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1,647 Reviews of Schaumburg Ford

March 11, 2022

Great service from Connie. Appreciate her arranging a ride home for me. And she got the inspection report for me. More

by LPMEISTER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
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Mar 11, 2022 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford!

March 09, 2022

Good people . Clean service center. got the deal i was expecting. Nick Magdelin, Mark Chaney good guys. More

by CHARLIEDEVEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levent Oner
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Mar 11, 2022 -

Schaumburg Ford responded

Charlie, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 07, 2022

This was my second visit and the customer service was great both times and very helpful. More

by KATHY.KOZIOL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
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Mar 07, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kathy, and we look forward to working with you again.

March 03, 2022

Great experience like usual. Employees are very professional, service is awesome. Dealer is close to where I live. More

by m_mckiernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dara Dingman
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Mar 03, 2022 -

Schaumburg Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2022

Brought my Ford Explorer in for some needed service, and everything went very smooth along with recommended services that were needed. They also took care of a needed recall that i had forgotten. Overall... More

by Michael J. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dingman
Report | Print
Mar 03, 2022 -

Schaumburg Ford responded

Thank you, Michael! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Schaumburg Ford. We look forward to having you as one of our valued customers for many more years to come!

March 03, 2022

Bought a vehicle online from them very prompt replies and quick service and follow up More

by jammer
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Pat Thilberg, Allison Bijan
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Mar 05, 2022 -

Schaumburg Ford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Ford are glad to have you as a customer.

March 02, 2022

Nick, Phillip and Bart we exceptional in meeting my every need! I will definitely come back again and again. More

by Cderemo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick (management) and Bart, new sales associate , Philip Asiedu
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Mar 02, 2022 -

Schaumburg Ford responded

Here at Bob Rohrman Schaumburg Ford, customer satisfaction is our #1 priority. Philip, Bart, and Nick always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 02, 2022

The part was out of stock. It took an hour and a half to put on the front license plate mounting bracket. More

by BrotherThomas.klein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connnie
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Mar 03, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business.

March 01, 2022

Worst experience ever! !! I will never bring my car here again- Half a job, rude I will be calling Todd to complain - More

by MJGRAY011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Dingman
Report | Print
Mar 18, 2022 -

Schaumburg Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 01, 2022

The Service writer, Dana, has been exceptional. She takes care of the details that I have not seen done at any Dealership. And I have been buying new cars - many different makes and models since More

by edslead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Dingman
Report | Print
Mar 01, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dana and our team, and we look forward to working with you again.

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