Schaumburg Ford

Renji and the whole staff over at Bob Rohrman service did a great job. Attentive follow through was great really went out of the way to make sure that we were taking care of. I'd like to thank Renji especial a great job. Attentive follow through was great really went out of the way to make sure that we were taking care of. I'd like to thank Renji especially, great team leader! More

We came from out of state and the purchase was easy and quick with great and friendly customer service. Would highly recommend this dealership to anyone! quick with great and friendly customer service. Would highly recommend this dealership to anyone! More

I have to take a few minutes to think the staff at Schaumburg Ford. From the moment I called, they worked really hard to make sure I got the car that I want at a fair price. It started with me call Schaumburg Ford. From the moment I called, they worked really hard to make sure I got the car that I want at a fair price. It started with me calling alex, the general manager. I have a couple of higher level questions. Then, when it was time before the actual sales, he passed me along to Anas and Anthony (pictured). Anas and Anthony were really personable, they took time to get to know me while staying professional and keeping the process moving as smoothly. Buying a car does take a while, but they updated me every step of the way with the progress and gave me realistic time frames. I wouldn't hesitate to send my own mother there by herself and know that they would take good care of her. Zahir in the finance department paced the paperwork so that it went as quickly as it could without rushing but he stopped and explained anytime I hesitated or asked to get clarification on any numbers. I really appreciate their service and no that I'll be back the next time I need a car and I'll definitely recommend any of my personal friends or family to go see them. Thanks guys! I love my new Bronco! More

Great communication. The estimate for the work was accurate. Waiting area clean and comfortable. Work was complete timely manner. The estimate for the work was accurate. Waiting area clean and comfortable. Work was complete timely manner. More

Amazing experience of being labor gauged. $150 for a diagnostic test to determine a nail was in the tire? And then charge an additional $50 to repair it! $200 total bill for a nail repair $150 for a diagnostic test to determine a nail was in the tire? And then charge an additional $50 to repair it! $200 total bill for a nail repair - I could have purchased a new tire! Must say I will never utilize this particular dealership ever again. Their loss as we are looking to buy a new SUV, it will not be through this location. More

I decline a b c d e f g h i j k l m More

My experiences was fast and done by a professional team that answered all of my questions. that answered all of my questions. More

Excellent service done correctly with friendly staff. We purchased our vehicle here and will continue to service it here too. Thank you! We purchased our vehicle here and will continue to service it here too. Thank you! More

Schaumburg Ford took care of my SUV quickly. It took less time than they estimated. I was pleased! It took less time than they estimated. I was pleased! More