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Schaumburg Ford

Schaumburg, IL

4.0
1,647 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,647 Reviews of Schaumburg Ford

May 06, 2022

They scheduled and took care of my recall. They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and of More

by JAQ1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I sadly do not remember names but the service department has been wonderful.
May 09, 2022 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

May 05, 2022

I just want to say Ms. Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups More

by cliftonmarilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dingman
May 05, 2022 -

cliftonmarilyn responded

Please let Dana know she is what customer service is she was a o professional and pleasant to work with

May 03, 2022

My service agent was amazing. She was helpful, patient and knowledgeable. Was a pleasant experience More

by VOULA820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro
May 03, 2022 -

Schaumburg Ford responded

Thank you for the kind words for Jessica and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 03, 2022

Everything was perfect. Good customer service. Keeping you up to date. Easy to schedule service. More

by Sanjaybhusal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
May 03, 2022 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 03, 2022

Excellent service . Dana was easy to work with and service was done on time and as excepted More

by MJWNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro
May 04, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

May 02, 2022

Great services, pick up and return of my vehicle was on time and the personal was very nice and friendly More

by Viri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro
May 02, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2022

Very professional people nice and helpful the best ford in my area in illinois 60108 More

by Mpalmieri63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
May 02, 2022 -

Schaumburg Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2022

Was very happy to be back again for my service. Always quick and with a smile! More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro
May 02, 2022 -

Schaumburg Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alexis, and look forward to your next visit.

May 02, 2022

I was impressed with the timeliness of completing the job for my appointment.. the dealership were very professional and friendly. More

by Ciemithell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
May 02, 2022 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

May 02, 2022

Good service expertise and keep the work promise as what they know and make sure cistomer knows about it More

by pandy_suresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro
May 03, 2022 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

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