Schaumburg Ford

Miguel the sales person has Exceptional customer service! Very helpful and friendly. The process went smooth with no hassle. Very helpful and friendly. The process went smooth with no hassle. More

They are great! ! I was coming from another dealer where they couldn’t get me a good deal. And bob rohrman Schaumburg ford got me an awesome deal! So happy. ! I was coming from another dealer where they couldn’t get me a good deal. And bob rohrman Schaumburg ford got me an awesome deal! So happy. More

Sales department is really helpful in getting service to follow through with warranty coverage on previous purchase follow through with warranty coverage on previous purchase More

I appreciated the quick turnaround time as well as the friendly service and advice provided to me. friendly service and advice provided to me. More

Need to communicate better when picking up vehicle. No one said they didn’t have the part for the recall for having after a week. I left thinking everything was complete until I took a look at the pape No one said they didn’t have the part for the recall for having after a week. I left thinking everything was complete until I took a look at the paperwork given to me. More

The lady that gave me service was very nice. One of the last few people in this area that actually are nice. Most of the people around here are very mean One of the last few people in this area that actually are nice. Most of the people around here are very mean More

I brought my first new car here after shopping at several dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first an dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first and last stop. A shout out to Milos and Nick. More

Very helpful with everything. Especially answering questions and my concerns. Dana was very very much. Especially answering questions and my concerns. Dana was very very much. More

Friendly, fast and not pressured ! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! More

I feel that the communication from this service team is simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteo simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteous every visit! The fact that you are gathering this feedback is a good start! More