Schaumburg Ford

Long process at the end seem like we received a good deal confussing but happy confussing but happy More

Long and confussing a lot of offers but in the end think we received a good price we received a good price More

Evans provided excellent help for service on a safety recall. He got the work started on time and within the day to complete all the needed repairs. The mechanic left clear and complete notes on the work recall. He got the work started on time and within the day to complete all the needed repairs. The mechanic left clear and complete notes on the work that was done and the vehicle was clean and ready to go. More

Great service. Good communication from service department while waiting for car to be done. Would come back Good communication from service department while waiting for car to be done. Would come back More

Great service as always. I was informed that my vehicle had recalls and that was added to the scheduled service and taken care of the same day. Great communication! I was informed that my vehicle had recalls and that was added to the scheduled service and taken care of the same day. Great communication! More

Connie was super helpful and Nick was helpful in helping me get an appointment set. me get an appointment set. More

All good this trip request taken care of. Evans well done and timely polite service Evans well done and timely polite service More

Evans and the mechanic were very good about letting me know what was going on with my car know what was going on with my car More

Zach, Justin, and Connie were so helpful in helping get my 2012 Ford Fusion fixed. Zach got the recall applied Connie was a great liason Justin assured I would get my car repair completed on time. Also my 2012 Ford Fusion fixed. Zach got the recall applied Connie was a great liason Justin assured I would get my car repair completed on time. Also the cashiers were very helpful in putting me in contact with the service people (Several Times) when they could not answer their phones.l (they wrote the messages down to call me and literally walked over to them to deliver it. Overall 5 stars for their help in a very difficult repair. Thank you Schaumburg Ford More

The service center representative was incredibly polite, helpful and accommodating. I was in and out as she stated. Dana Dingman made the experience worth it and has restored our faith in Ford Service as helpful and accommodating. I was in and out as she stated. Dana Dingman made the experience worth it and has restored our faith in Ford Service as we were considering other options. Due to her service, we will be back for all of our vehicles and future purchases. More