Schaumburg Ford

Told me I needed more work than I needed. Told me my truck was undrivable. I drove it home and got a second opinion mechanic told me Ford flat out lied. Don't trust this sketchy place. Told me my truck was undrivable. I drove it home and got a second opinion mechanic told me Ford flat out lied. Don't trust this sketchy place. More

The best, most efficient, and trustworthy dealership Jashley and Nick were phenomenal. I walked in and an hour later walked out with a brand new car. Jashley and Nick were phenomenal. I walked in and an hour later walked out with a brand new car. More

Great service and good vibes from the seller Lopez I strongly recommend the dealership to buddy strongly recommend the dealership to buddy More

I wasn't aware that the car was a stolen vehicle nor did they tell me what my car was worth. Philip only had me go around the block which does not allow me to fully test the vehicle. I was told that it had they tell me what my car was worth. Philip only had me go around the block which does not allow me to fully test the vehicle. I was told that it had a good track record. I lost any trust I had in rohrman. More

Convenient location, was able to get an appointment with ease, very over priced, and rude staff ease, very over priced, and rude staff More

My vehicle was there (1st time) for almost 2 wks and the lack of communication back to me was very poor. I didn't have it home for 24hrs and was back in for another 7 days, again the communication was very lack of communication back to me was very poor. I didn't have it home for 24hrs and was back in for another 7 days, again the communication was very poor. I do understand that not everyone works everyday, but I made several phone calls to the service departs with NO response and I couldn't leave a voice mail because the mail box was full. More

I called a month ago to schedule an appointment for tire change. I ordered 4 tires and got confirmation. Then i called a week before my appointment to double check and to add oil change too. When i went f change. I ordered 4 tires and got confirmation. Then i called a week before my appointment to double check and to add oil change too. When i went for my appointment and after waiting for an hour, the service manager tells me that ( my manager canceled some tires orders and your order is one of them so we don't have your tires here )!! And then i had to wait another hour until they did the oil change!! I just want to know why the service manager canceled tires order! Can't get an answer! Just time waste More

I knew I wanted the car immediately. The paperwork process was confusing due to added services initially not stated. Nick, the manager went above and beyond to bring a happy ending to my The paperwork process was confusing due to added services initially not stated. Nick, the manager went above and beyond to bring a happy ending to my purchase. My salesman was also very nice. The finance manager was excellent too. I would recommend this dealer to any friends or family. More

1st time for service. Connie was awesome and helpful. Went out of her way. My car had a recall and it as fixed. Connie was awesome and helpful. Went out of her way. My car had a recall and it as fixed. More

l enjoy the excellent, great customer service from Michelle at the service Counter. Over all about My Truck, I made an appointment 6 times for the same thing very bad service. Poor customer service. Michelle at the service Counter. Over all about My Truck, I made an appointment 6 times for the same thing very bad service. Poor customer service. More