Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Schaumburg Ford

Schaumburg, IL

4.0
1,647 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

Directions

By Type

1,647 Reviews of Schaumburg Ford

November 01, 2022

Prompt, courteous and thorough service for our vehicle. We were able to drop our car off for the service appointment and pick it up in the expected time. More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Nov 02, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2022

I can’t believe that takes 2 hrs for oil change and tire rotation is not aceptable! More

by Onesimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not lusted
Report | Print
Oct 31, 2022 -

Onesimo responded

Not acrotable

October 28, 2022

Made buying my Maverick a great process. The sales rep and finance manager were great to work with. More

by KEVKRAJEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer Aboalnadie, Alex Lebdeh
Report | Print
Oct 28, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Maverick!

October 26, 2022

Connie,, the service writer, was outstanding! She made the service visit quick and easy. Definitely recommend having your service needs handled by Schaumburg Ford! More

by david.mahler19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Oct 26, 2022 -

Schaumburg Ford responded

David, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connie met your expectations. Thank you for choosing Schaumburg Ford, we look forward to having you as a valued customer for many years to come!

October 25, 2022

Philip was very easy and pleasant to work with and said if we had any questions regarding the car, to stop by and he would explain all the options to work with on the dashboard, More

by BONNIE291
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Asiedu, Ameer Aboalnadie
Report | Print
Oct 26, 2022 -

Schaumburg Ford responded

Bonnie, Thank you for your business and this review. We're happy to hear Phillip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2022

They are willing to do whatever it takes to get the best deal for you. More

by STEWARTCOTTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kaliakmanis, Ameer Aboalnadie, Alex Lebdeh
Report | Print
Oct 23, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Stewart. and we look forward to working with you again.

October 21, 2022

ameer was a premium sales person. he knows all about the electronics in the vehicle. ask for him More

by aaron.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer Aboalnadie
Report | Print
Oct 21, 2022 -

Schaumburg Ford responded

Aaron, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 20, 2022

Connie was fast, reliable and professional like no other adviser I ever seen. She was clear and concise More

by Bobray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
Report | Print
Oct 21, 2022 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Ford!

October 19, 2022

Not happy with the service and the recommendation From technician instead that should price the job and get done plus car was bought it from them a month ago More

by IRHEATINGCOOLING
Recommend Dealer
No
Employees Worked With
I chose wrong dealer
Report | Print
Oct 23, 2022 -

Schaumburg Ford responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 19, 2022

Horrible service. You cannot get information on the car or anyone on the phone. To give updates More

by ARSHAH79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danna
Report | Print
Oct 23, 2022 -

Schaumburg Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

1
...
16
17
18
...
165