Schaumburg Ford

last "service" was barley service, van was returned to me with low tire pressure, no car wash, windshield fluid low etc. Then they charged me at extra fee for using a debit card. This is after they said fee with low tire pressure, no car wash, windshield fluid low etc. Then they charged me at extra fee for using a debit card. This is after they said fee is only for credit cards and not debit cards. well they lied and no one from the dealer has called me back after I have left 2 messages and multiple emails. If you buy a car here, have it serviced elsewhere. More

It was a much better experience that 15 months ago when I had to go to another Ford dealer because of phone system problems at Schaumburg Ford. Recall work was performed faster than originally estimated, and had to go to another Ford dealer because of phone system problems at Schaumburg Ford. Recall work was performed faster than originally estimated, and the car wash was excellent. More

Christian Argueta went above and beyond to find the right car for me and my family, answered all my question and made my buying process a great experience. Definitely recommend Christian and Schaumburg right car for me and my family, answered all my question and made my buying process a great experience. Definitely recommend Christian and Schaumburg ford for all your car buying needs : ) More

A surprise fee had to be paid for using my credit card for services rendered. Said, I had signed the wavier; while I signed for services. Very sarcastic person {Connie} in service department. So, enjoy yo for services rendered. Said, I had signed the wavier; while I signed for services. Very sarcastic person {Connie} in service department. So, enjoy your extra fee, because I will not be returning to Schamburg Ford. More

Unfortunately this was my 2nd unnecessary visit back for service. This was do to previous work done on my truck and the tech didn't check the "check engine light". Was a loosen O2 sensor. First time was had service. This was do to previous work done on my truck and the tech didn't check the "check engine light". Was a loosen O2 sensor. First time was had scheduled for a repair cause the part was going to be in at scheduled time and it wasn't. Then waited 2 more weeks due to the Parts Dept issue. On a positive note the Advisors/Cashier's i work with are always nice and helpful. More

This is the third time they told me they have the part for the recall and they end up not doing it just waste another day of work for the recall and they end up not doing it just waste another day of work More

Only communication was from Amanda! Back up camera never ordered in august and not installed until December 30th Back up camera never ordered in august and not installed until December 30th More

They took care of issue that I needed Done for my truck door lock handle, Thank you door lock handle, Thank you More

They took care of issue that I needed Done for my truck door lock handle door lock handle More

I'm very satisfied with my guaranteed repairs on my new tire purchase. I am VERY disappointed in the gravity of Fords lug nuts . tire purchase. I am VERY disappointed in the gravity of Fords lug nuts . More