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Schaumburg Ford

Schaumburg, IL

4.0
1,647 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,647 Reviews of Schaumburg Ford

January 14, 2023

The place to go for outstanding service for your Ford vehicle. Always friendly and you know your vehicle is in good hands! More

by DGABOREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get all of their names, but the employees I did interact with were all welcoming., Evans Marinakis
Jan 15, 2023 -

Schaumburg Ford responded

Thank you for your very kind review. Evans and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Ford.

January 14, 2023

Great service deals online with easy appointment scheduling and email/text communication feedback. One of the best service availability in the Chicago land area. More

by RCYBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Jan 15, 2023 -

Schaumburg Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Evans and our team met your expectations. Thank you again for choosing Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2023

Connie was amazing , customer service was great! We we’re in and out in a timely manner as well. More

by RVENTRELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jan 15, 2023 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connie met your expectations. Thank you for choosing Schaumburg Ford, we look forward to having you as a valued customer for many years to come!

January 11, 2023

This was the most pleasant experience I have found. The car was fairly priced. The Sales people Jashly and Mohamad were wonderful to deal with. When they were giving me the car the found the car had More

by CYGOLD18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jashly and Mohomed and Fred
Jan 12, 2023 -

Schaumburg Ford responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to having you as one of our valued customers for years to come.

January 10, 2023

I had a very nice experience. Patience is a virtue that few have. The staff have some gems. Thank you and happy new year! More

by amanda.money
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BOB TECH, TORI CASHIER, Evans Marinakis, Andrew Bromeland, Oscar Ramirez
Jan 11, 2023 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2023

They worked on my older truck and got it in good working condition. The steering is so much better, thanks More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jan 11, 2023 -

Schaumburg Ford responded

Dan, thank you for choosing Schaumburg Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2023

I am giving you one star because you charged me an additional 3.5% to pay by credit card! I feel that any type of additional fee to pay your bill is exorbitant! I will not come back to your dealersh More

by KMOOREEGV
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Evans Marinakis
Jan 09, 2023 -

Schaumburg Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jan 12, 2023 -

KMOOREEGV responded

Please let me know who to contact at the dealership and I will call that person. Thank you!

January 08, 2023

Work was completed in timely manner and to my satisfaction. Folks I dealt with were friendly and knowledgable. More

by Jim.scherping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Michelle Guadagno
Jan 08, 2023 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with Schaumburg Ford. We appreciate your business and hope to see you again soon!

January 07, 2023

Appreciate the attention to detail and getting the truck I great working condition. Great communication on the process and what needed to be done. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jan 07, 2023 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Ford.

January 07, 2023

They have been very friendly and helpful. The manager Mike has been great to work with More

by MINDY.THONGVANH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ameer Aboalnadie
Jan 08, 2023 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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