Saybrook Ford

Fantastic experience. Keep up the good work. Knowing the ownership, I expected nothing but the best and my experience at the dealership was completely satisfying. My high expectations were certainly met. ownership, I expected nothing but the best and my experience at the dealership was completely satisfying. My high expectations were certainly met. More

Ed made our visit to Saybrook Ford a great experience. He is very knowlegeable and was very receptive to our needs. I would recommend Saybrook Ford & Ed to anyone in search of a new Ford. Thanks Ed. is very knowlegeable and was very receptive to our needs. I would recommend Saybrook Ford & Ed to anyone in search of a new Ford. Thanks Ed. More

On 9/17/12 my husband and I were just doing a drive-by to see if there was a Ford Edge at Saybrook Ford. Ed happened to be out taking pictures of one to put online, he came up to our vehicle told us to come see if there was a Ford Edge at Saybrook Ford. Ed happened to be out taking pictures of one to put online, he came up to our vehicle told us to come take a look, next we were out test driving it. Never once during this time did we feel pressured to buy. We had explained we were just looking to get an idea. We had appt at another dealership that afternoon to talk. We were very impressed with his knowledge of this vehicle and all the features it had and explained every single one to us and how they worked. Something we didnt experience with our first visit to the 1st dealership. Nervous as we were about buying and financing a new vehicle they Ed & Leo explained everything in detail and made us feel confident about our decision. What started out as browsing turned into leaving the same day with my dream vehicle. When I have called or emailed Ed to ask questions he has called me back immediately and is always as helpful as he was the day we purchased our vehicle. He made sure to locate the spare key and helped to set up the Satellite Radio. He took his time with me and makes me feel that all my questions are important. I have to say I have never encountered that before elsewhere and I always felt like after the sale no one wanted to be bothered. Not the case at Saybrook Ford. I would absolutely recommend Saybrook Ford to my family and friends and will definitely return to them as a customer in the future. I feel confident that the maintenance and service we will receive will be just as stellar. More

Ed Isenburg was easy to work with, professional and kind. We came to an agreement at the end of a business day and our time with Leo Isif going over the contract and financing was surprisingly difficult. Mr. We came to an agreement at the end of a business day and our time with Leo Isif going over the contract and financing was surprisingly difficult. Mr. Isif was clearly in a hurry and frustrated with my husband's concerns about signing the paperwork. I chose Saybrook Ford in an effort to buy American and go local and was pleased with the service from Ed. Looking forward to moving forward. More

Best dealership that I have ever dealt with. Will buy another two SUV's from them in my lifetime. I am certain of it. My kids are hooked as well. Laura Wellington another two SUV's from them in my lifetime. I am certain of it. My kids are hooked as well. Laura Wellington More

Ed is the most pleasant car salesperson I have ever met. He took me out for an hour test ride and I bought the car! There was no high pressure which would have made me walk out the door. Good friendly, smal He took me out for an hour test ride and I bought the car! There was no high pressure which would have made me walk out the door. Good friendly, small town service! More

We recently purchased the 2013 Ford Escape SEL. We have had the car for about a month so far and have enjoyed driving it and appreciate the mileage. Very happy with the vehicle and dealership. Ed Isenburg had the car for about a month so far and have enjoyed driving it and appreciate the mileage. Very happy with the vehicle and dealership. Ed Isenburg worked with me to get a very good deal on the car. Ed was very informative regarding the vehicle. He was able to answer all of my questions and provided ample information for me during my decision process. Overall, so far a great expierence. More

customer service was great from Steve and Rich....Doug was kind of a jerk....car went dead 18 hours after buying it....almost stranded at lunch...needed a jump to get home from work...then needed a loaner was kind of a jerk....car went dead 18 hours after buying it....almost stranded at lunch...needed a jump to get home from work...then needed a loaner overnight......service dept was very courteous and tried hard to resolve problem but what a crappy way to begin my experience with my new car and Saybrook Ford...... More

I went to Saybrook Ford to look at a new F150. Maneck took great care of me from my first test drive right through delivery. Nice job, everyone was so helpful, including Michele, Doug and the buisness ma took great care of me from my first test drive right through delivery. Nice job, everyone was so helpful, including Michele, Doug and the buisness manager. Great experience. Thanks again Kevin Kendall More

We thought Ed was very personable and great to work with. We had been to most of the dealers in the area over the previous 6-12 months and were not able to make a deal. Ed seemed honest and reasonable and We had been to most of the dealers in the area over the previous 6-12 months and were not able to make a deal. Ed seemed honest and reasonable and he was able to come up with a deal that worked. More