Saybrook Ford

Great Service for my new F150 Ben has been so great in Sales while buying our new F150. I was reluctant with a new sales man with past experiences but this has been one of the best Ben has been so great in Sales while buying our new F150. I was reluctant with a new sales man with past experiences but this has been one of the best car buying experiences I have ever had. Highly recommend Ben and Saybrook Ford to anyone! More

Purchased a used vehicle. I purchased a used Infiniti G35 here at Saybrook Ford. From the first handshake after meeting Ben Quinones to the last handshake when pulling off the I purchased a used Infiniti G35 here at Saybrook Ford. From the first handshake after meeting Ben Quinones to the last handshake when pulling off the lot w/ my car, I was both excited & satisfied during the process. Both the salesman Ben & the finance manager Guy French were very friendly & great to work with. One can feel at ease after signing on the dotted line knowing that Saybrook Ford stands behind their vehicles...assuring you that you're getting a quality vehicle. More

Best Purchasing Experience I Have Ever Had Highly recommend this dealership. The finance manager really came through where other dealerships did not. Price was better than others also. Purchase Highly recommend this dealership. The finance manager really came through where other dealerships did not. Price was better than others also. Purchased my used 2013 dodge challenger the transaction was timely and flawless all in 1 day, Thank You for all the work you put in you have a new customer for life More

Excellent New Truck Experience I would like to commend Drew Milliot and the team at Saybrook Ford for all their help in finding me my F350. They went out of their way to track down I would like to commend Drew Milliot and the team at Saybrook Ford for all their help in finding me my F350. They went out of their way to track down a truck with all the options I was looking for in a truck. It was a very pleasant experience. I am so happy I purchased my truck thru Saybrook Ford. I will definitely be recommending them to all my friends when it comes time to purchase a new vehicle. More

A pleasurable experience I would like to thank the team at Saybrook Ford for making my recent purchase of a 2014 Ford Fusion Titanium a very pleasurable experience. The staff I would like to thank the team at Saybrook Ford for making my recent purchase of a 2014 Ford Fusion Titanium a very pleasurable experience. The staff was very friendly and the no pressure dealings were very well received by my wife and I. Drew Milliot made the delivery very easy and helped set up my phone and other options so my departure from the lot was as safe and comfortable as could be. I would highly recommend Saybrook Ford to anyone in need of a new car. Again, thanks to all involved for a job well done! More

We had the best car purchasing experience EVER. The used car (Honda) was in mint condition, exactly as advertised. MICHELE, our sales person, is extremely knowledgeable, friendly, and didn't waste our tim car (Honda) was in mint condition, exactly as advertised. MICHELE, our sales person, is extremely knowledgeable, friendly, and didn't waste our time. We were impressed. It was a pleasure to finalize finances with LEO, who is also genuinely nice and extremely efficient. We'll return to Saybrook Ford the next time we're in the market for a car and, you bet, we'll ask for Michele. More

We have been customers of Saybrook Ford for 10+ years. During that time we purchased eight vehicles--all of which were regularly serviced at that dealership. A few months ago I left Ted Veccharino a messa During that time we purchased eight vehicles--all of which were regularly serviced at that dealership. A few months ago I left Ted Veccharino a message asking for a return call as we wanted to come in to look and probably purchase one (possibly two) new Fords. I even mentioned that we would be happy to work with Maneck as our salesman. I never heard back from Ted and sadly, Maneck never had the opportunity of the sale(s). The service department is good but slow. However, management --Ted Veccharino-- is unacceptable. We are still Ford customers and are using another dealership to purchase new Fords. More

Took a month to resolve a tire light issue and sold me a car with bad/ wrong tires and refused to replace them, I noticed 3 weeks after purchase when I got a flat and no spare tire with a vehicle that requi car with bad/ wrong tires and refused to replace them, I noticed 3 weeks after purchase when I got a flat and no spare tire with a vehicle that requires runflats, so I had to pay for a tow, new tire and still have 2 tires on the vehicle that are between 3-4 32nds, it's outrageous that I paid 43,900 for a vehicle with bad tires, shame on me for not noticing ... Finance guy was great, salesman Maneck was great till he sold the car after that he was horrible, no resolution to my tire light, no phone call back for weeks till I spoke to the gm Doug, Doug was helpful in taking care of the light for me however did not care to help with the wrong tires that were worn out on my vehicle... More

I walked into Saybrook Ford with a huge problem, and Ed help me solve that problem. My Expedition was falling apart at the seems,credit so so I had 200,000 miles, no money to put down, and still owed on t help me solve that problem. My Expedition was falling apart at the seems,credit so so I had 200,000 miles, no money to put down, and still owed on the vehicle. A nightmare. I told Ed what was going on, and thought it would take a miracle to make a deal. Ed not only figured out a deal, but also made it very easy. He solved every issue I had. All I can say is THANK YOU ED!!!!!!! Frank Bannon More

The dealership and Richard Willis were a pleasure to deal with. No pressure, very informative, and most importantly, transparent pricing with no surprises or hidden fees. After trying other dealers I look f with. No pressure, very informative, and most importantly, transparent pricing with no surprises or hidden fees. After trying other dealers I look forward to buying from Saybrook Ford again. More