Sawgrass Ford
Sunrise, FL
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228 Reviews of Sawgrass Ford
We bought a CPO vehicle here from the sales person Angel Martinez. There were a few issues with the vehicle which he stated would be fixed, but we would have to bring the car back. He said he would have all Martinez. There were a few issues with the vehicle which he stated would be fixed, but we would have to bring the car back. He said he would have all the parts ordered on Monday (we purchased on a Saturday) and they would call us when they were in. 6 weeks later they can't even see if the parts were ever ordered. The sales rep, Angel, was rude as possible on the phone to us when we were following up to see if the parts were in. He seemed upset that we were following up on what he promised to do weeks before. Additionally items promised in the sales process were not honored once we got to the finance department. Trade in process was pretty shady as well. We were treated like we were hiding something the whole time. Overall not a pleasant experience. More
If you are considering taking your car to a Ford dealership for service, do not go to Sawgrass Ford! Find another one. Had two very poor experiences there within two years. There is either something dealership for service, do not go to Sawgrass Ford! Find another one. Had two very poor experiences there within two years. There is either something wrong with their mechanics, or the mechanics have been instructed to inflict as much damage on your wallet as possible. Subpar repairs, subpar replacement parts, price-jacking: Don't go there! More
From my forever sales person, Hector Isabel to Louis Napolitano in Leasing to Carlos DeRivera in Finance the process was smooth and seamless. They took care of everything. I now live 200 miles away from Napolitano in Leasing to Carlos DeRivera in Finance the process was smooth and seamless. They took care of everything. I now live 200 miles away from Sawgrass Ford. But they are still my Dealership. My mileage was so low on my 2020 Fusion lease that I decided to purchase it outright. And my team of professionals, yet again, made it easy This is my 6th transaction with Sawgrass. More
Very easy to deal with. They are professional. We try to buy all of our vans at Sawgrass. We also love dealing with their service department They are professional. We try to buy all of our vans at Sawgrass. We also love dealing with their service department More
Everyone I dealt with at Sawgrass was a relief from the norm of car shopping. Juan, Nick, Clayton, and even the Finance guy were all a pleasure to deal with. No xx, no additional fees, no pressure, no "s norm of car shopping. Juan, Nick, Clayton, and even the Finance guy were all a pleasure to deal with. No xx, no additional fees, no pressure, no "selling me" anything. I walked in an hour before closing and 5 minutes after closing Juan was showing me how to use the Ford Pass app and sending me on my way. I have to saw that this dealer experiece heavily influenced me buying a Ford truck after dealing with numerous Toyota and Ram dealers in south FL over the past few days. More
On December 12, 2022, Monday, I Decided To Purchase My 2020 Ford Mustang From Sawgrass Ford. I Want To Thank Mr. Louie Napolitano (For Assisting Me With This Transaction That Made Me A Happy And Very Sat 2020 Ford Mustang From Sawgrass Ford. I Want To Thank Mr. Louie Napolitano (For Assisting Me With This Transaction That Made Me A Happy And Very Satisfied Customer. I Love The Sawgrass Ford Family. Thank You Mr. Louie And Happy Holidays To You All. More
Mr. Menten, I want to personally thank your staff, Drake, Peter Ripoll and Abe Rojas, for providing my wife and I the best car buying experience ever! We could not have imagined anything better. We we Drake, Peter Ripoll and Abe Rojas, for providing my wife and I the best car buying experience ever! We could not have imagined anything better. We were impressed by their knowledge, service and how smoothly the processed went. A sincere thank you to all of them and you have a Sawgrass Ford customer forever! Robert and Virginia Holleran More