Santa Monica Maserati Alfa Romeo
Santa Monica, CA
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909 Reviews of Santa Monica Maserati Alfa Romeo
Pedro and Casey are simply amazing. They always go Pedro and Casey are simply amazing. They always go above and beyond every time. I don't think I could be happier with the service provided. Pedro and Casey are simply amazing. They always go above and beyond every time. I don't think I could be happier with the service provided. More
Excellent customer service! Our 2nd car from them and very happy with this dealership. Our sales person, Artem was very honest and helpful! Thanks, Art! very happy with this dealership. Our sales person, Artem was very honest and helpful! Thanks, Art! More
Pedro provided excellent customer service, was very thorough and patient with me. He was very accommodating and really listened to my issues about my car. My car is running beautifully now. Thanks agai thorough and patient with me. He was very accommodating and really listened to my issues about my car. My car is running beautifully now. Thanks again. More
Great service, communication and follow up from Casey. The only reason I didn't give full stars was that it took over 20 minutes to get the car and bring it up once I got there to pick it up, and they s The only reason I didn't give full stars was that it took over 20 minutes to get the car and bring it up once I got there to pick it up, and they said " your car will be up in a minute" just need to work on that. Otherwise very happy with the service and treatment from Casey More
Byron was accommodating to a last minute appointment request in a Saturday evening and I loved the car. Made a deal and they delivered it to my home the next day. Ross and Nick were excellent to work wi request in a Saturday evening and I loved the car. Made a deal and they delivered it to my home the next day. Ross and Nick were excellent to work with as well. Definitely would recommend this dealership. More
Casey O’Brien - exceptional service. Always courteous and takes time to explain scope of work. Always asks about other concerns I may have, really on top of things. I have not had a great experience (at all) takes time to explain scope of work. Always asks about other concerns I may have, really on top of things. I have not had a great experience (at all) with the sales department of the dealership, but his service makes up for it. More
Dishonest and lazy service team!When you have a Dishonest and lazy service team! When you have a Maserati, you rely on your dealership and their service team to be upfront and honest throughout the Dishonest and lazy service team! When you have a Maserati, you rely on your dealership and their service team to be upfront and honest throughout the process... this was not the case across the board. Overcharge, misread the malfunctions... and hourly service rates in excess of $250... just a joke. Took the car (at another Maserati dealers recommendation) to a local service shop and the car was fixed in an hour and I saved $1200 for unnecessary service. Scam between technician and service lead trying to increase the charges. More
Great customer service and care. Couldn’t be happier! They made me feel comfortable from the moment I walked in. So happy with the car I drive off with. They made me feel comfortable from the moment I walked in. So happy with the car I drive off with. More