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Santa Monica Maserati Alfa Romeo
Santa Monica, CA
909 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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909 Reviews of Santa Monica Maserati Alfa Romeo
February 10, 2021
This was a horrible experience. I believe the work the work charged was not completed. In addition my car was damaged. I was told it would be fixed however it wasn’t work charged was not completed. In addition my car was damaged. I was told it would be fixed however it wasn’t More
by SSTARHOPE
Verified CustomerEmployees Worked With
Casey Obrien, Ken Moore
February 09, 2021
In was very pleased with the service that this dealer provided. I felt very comfortable through the whole process. Atem was very helpful. He is a very good guy I would recommend this dealer to anyone lo provided. I felt very comfortable through the whole process. Atem was very helpful. He is a very good guy I would recommend this dealer to anyone looking to buy a car. Ross the manager made me feel very welcomed. if I could give 10 Stars I would. More
by steve@rightchoicemortgage.org
Employees Worked With
Ross Samya, Nick Argos, Artem Tiliev
February 04, 2021
Scheduled an appointment and when I showed up they didn’t even know what my service was for! Also when I arrived I was made to wait 25min out in the cold and when the work was finished they were so rude didn even know what my service was for! Also when I arrived I was made to wait 25min out in the cold and when the work was finished they were so rude didn’t give me a receipt I had to ask for one!! Terrible customer service I will go to another dealership for service. Such a shame I’ve been coming here for 5 years and much preferred the service advisors when the location was in west LA. Not sure if it was a temp location but those advisors were much more helpful! More
by N
Employees Worked With
Don’t remember his name man in service department
February 02, 2021
Worst service ever received, car was with service for two weeks service advisor called and said car is ready it has no problems. Super rude and said be here in 30 minutes or you will be charged storage I cal weeks service advisor called and said car is ready it has no problems. Super rude and said be here in 30 minutes or you will be charged storage I called corporate headquarters they told him to relax and sit back and be quiet More
by GALUST
Employees Worked With
Ken Moore
February 01, 2021
Frank Cook was delightful and very accommodating. He took the time to explain the vehicle to me. He was patient and kind and out at ease with my purchase. took the time to explain the vehicle to me. He was patient and kind and out at ease with my purchase. More
by GAMBALECINDY
Employees Worked With
Eric Martin, Nick Argos, Frank Cook
January 30, 2021
The initial meeting was extremely professional and rewarding. The dealership has terrific staff who have been very helpful, this being my third Maserati to lease. Casey has been great for service and rewarding. The dealership has terrific staff who have been very helpful, this being my third Maserati to lease. Casey has been great for service and Eric helped me with the details of my lease. I think the Maserati brand is the best kept secret, as the car is fabulous. More
by SKKING1958
Employees Worked With
Eric Martin, Nick Argos, Artem Tiliev
January 30, 2021
Casey in Service and his associates did a great job on first service. Texted and answered all questions in a timely manner. Were Covid cautious too! first service. Texted and answered all questions in a timely manner. Were Covid cautious too! More
by ML
Employees Worked With
Girl at car checkin station for service, Casey Obrien
January 30, 2021
Everyone there is so nice and polite. And, my car was ready when they said it would be. I am a very satisfied customer and will gladly recommend this dealership. ready when they said it would be. I am a very satisfied customer and will gladly recommend this dealership. More
by RICKBODYLA
Employees Worked With
Casey Obrien
