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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

April 22, 2021

Worked with Casey and he was very professional and fast. Fiat EV needed many small fixes. Was done fast and reasonable cost. Nice service all around. More

by rzchew3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 22, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

April 22, 2021

This was my first service at the Santa Monica Alfa and Ken oversaw a fast and efficient routine service. My car now runs much better!! More

by JEFF Pacific Palisades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that Ken had the opportunity to work with you, and we are thrilled that you found your experience with him and the service team to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

April 22, 2021

Always great service, I don’t have to wait days for service but they offer a loaner if I need one or a ride with Alto. Best dealership in Santa Monica. More

by VICTOR34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal, Ken Moore
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department, Victor! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 22, 2021

Casey should certainly set the bar level for training. He goes above and beyond every single time. Did I mention I have a Maserati? Service is synonymous with the brand. I would never deal with anyone else. More

by SB4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear that Casey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 21, 2021

Pedro is amazing! Everyone is kind, respectful and patient with me because I am a lot to deal with but they are well rounded people who love to help. More

by cimmislove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Apr 22, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro and the team met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT!

April 20, 2021

Smaller than your typical Maserati dealership in So Cal but what they have is priced so that you definitely have to bargain lower. Relatively smooth process but the eventual price leans slightly to the dea More

by laversace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Nick Argos, Byron Shantz
Apr 20, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 20, 2021

The dealership took care of all my concerns at reasonable prices. They also told me things that. Needed immediate attention which I appreciated very much. More

by sagariesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 20, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!

Apr 21, 2021 -

sagariesen responded

Your welcome. Thank you for taking care of me.

April 17, 2021

Great service would have giving them 5 stars but after spending a significant amount of money i had ro come back the next day because my engine light came on due to a lose screw the technicians did not ti More

by brigbardo58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your needed service. We truly appreciate your business. We apologize, however, that your engine light came on due to a loose screw. If you would like to further discuss your concerns, feel free to contact me at your convenience.

April 17, 2021

The service was professional, attentive, and without hassles. Compared to Other Maserati , this was the greatest. It was worth the 2 hour drive! Would recommend to everyone. More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Apr 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2021

Casey was great from making appointment all the way to pick up process. Car was done as promised and everything went super smooth , thank you Casey. More

by Yourik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. It is great to hear that Casey was so helpful. We look forward to working with you again.

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