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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

May 01, 2021

Very friendly service place. Casey O’Brien was my service advisor and he rocks. No pressure environment. I definitely can recommend this place to others. More

by SGRUEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that Casey and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

April 29, 2021

great dealership and awesome group at the service center. always had service done on time, offered rentals and replacements as needed, just all around went above and beyond my expectations- shout out to Pedr More

by TZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Apr 30, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro has met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT; we look forward to having you as one of our valued customers for many more years to come!

April 28, 2021

Polite, professional, honest and kind, stress free, a gentleman, a mensch.. I would have Art over for the holidays if he'd bring me a hat. More

by Bubba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artem Tiliev
Apr 29, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Art was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2021

As always, Pedro was friendly, professional, informative and helpful. After my recent service he gave me an idea of what would be needed in the coming months. More

by ROBIN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Apr 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

Robin, It's great to hear that Pedro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

April 23, 2021

Nick was absolutely amazing!!! His thoughtful service and engagement, coupled with his unmatched expertise solidified our decision to patronize the dealership. Thanks again so much Nick!!! More

by SDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for sharing your experience with us! We're happy to hear that Nick took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 23, 2021

Great. I appreciate the rep remembering me and my car. The service is always efficient. Also, thank you for having appointments available the same day. More

by ADAMARTINES
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

April 23, 2021

Casey is fantastic and very reliable Follows through on Casey is fantastic and very reliable Follows through on all the details and friendly Casey takes the time to explain in details problems and solut More

by PORTERCO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for sharing your thoughts about your experience with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

April 23, 2021

He is very professional good customer service Good service very friendly always very happy with his service and it’s not the first time that I’m caming to him More

by korey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Apr 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

Korey, Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad Casey and our team were able to help, and we hope to see you again!

April 23, 2021

Bill was as agreed uponSpoke to Ken Moore about Bill was as agreed upon Spoke to Ken Moore about technical oversight but otherwise completely satisfied Moving out of town with my 500 and just need More

by LECCO7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Apr 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

We appreciate your business and Ken and our team looks forward to serving you again soon!

April 23, 2021

Helpful, friendly and good work.. made the experience of leaving my car and picking it up again really easy by having ride share option available too and from their location... More

by Ceria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Apr 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

Ceria, Thank you for taking the time to share your feedback with us. Pedro, Ken and Casey work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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