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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

May 07, 2021

Pedro, my service consultant, is AMAZING!!!! He goes above and beyond and he really works with you. He arranges Ubers to and from where you are which is a big help when your car is being service. More

by SWIMMERJAHNAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
May 07, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad to hear that Pedro has provided you with such exceptional customer service, and we look forward to seeing you again!

May 06, 2021

Customer service was beyond exceptional. Frank Cook went above and beyond to help me and I will be back to get my next car here. More

by Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cook
May 06, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Jacob, it's great to hear that Frank was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 05, 2021

Art was a gentleman. Honest, hard working, and generous with his time. I would recommend Art, and the dealership he represents to anyone with luxury vehicle needs. More

by Bubba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artem Tiliev
May 05, 2021 -

Santa Monica Maserati Alfa Romeo responded

It's fantastic to hear that Art provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 05, 2021

Pedro leal was the the most professional and very specific to the needs of my Fiat. I give him 10 stars. I would recommend him highly More

by tpcorrine.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
May 06, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Pedro here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

May 04, 2021

Ken was very nice. It was fine on time and was great yhe washed the car. It would be so nice to have a loaner car, maybe next time More

by MONIQUE6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
May 04, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ken here at Santa Monica Maserati Alfa Romeo FIAT.

May 03, 2021

Excellent customer service. Friendly. The service team enjoys their work and it shows. Highly recommend. I will be bringing my 124 Spider back here for all service in the future. More

by JASONHOFFMANMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
May 03, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business, Jason, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2021

I really had a great experience working with Elena in all process of my car purchase. I will recommend Maserati Santa Monica to other people More

by EMANUELE
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Frank Cook
May 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Elena. We're glad to hear we delivered such a great experience!

May 02, 2021

I strongly prefer this dealer due to the level of expertise and customer care they provide. The staff are all friendly and professional, as well as the service time is fast and convenient under most More

by AHamSandwich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
May 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 01, 2021

Was not able to repair the problems. Difficult to male an appointment and not great follow up. Pleasant to work with and they are nice to deal with More

by rma0
Price
Recommend Dealer
No
Employees Worked With
Nick Argos, Pedro Leal, Ken Moore
May 19, 2021 -

Santa Monica Maserati Alfa Romeo responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you.

May 01, 2021

Pedro Leal is very helpful and trustworthy. Excellent customer service. He has reestablished my trust in Fiat service and I will be back for more. More

by NatG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
May 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Nat! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

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