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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

May 13, 2021

The staff are very efficient. I was promptly attended to and my car was inspected and they gave me my receipt in less than 40 minutes. My ride back to work and pick up after service was likewise great. Ni More

by YHIRANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Moore
May 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 12, 2021

Excellent service, thank you! Pedro was great, the team was very helpful, service was very quick and I was in and out of there in less than a day. More

by brittanydbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
May 13, 2021 -

Santa Monica Maserati Alfa Romeo responded

Brittany, thank you for sharing your thoughts about your experience with Pedro here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

May 11, 2021

The Santa Monica Maserati team just completed the annual inspection and service on my "treasured" 2014 Q4 Quattroporte, for which I give them my sincere thanks – and 10 stars! Martinn Mandles (unpaid, indep More

by mhmandles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
May 12, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Martinn, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 11, 2021

Name of the salesperson that help me on the transaction was Artem . he went above and beyond ! Great service and customer support. Bravo Artem!! Thank you More

by NADIA6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artem Tiliev, Pedro Leal
May 12, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Nadia, for your business and this review. We're happy to hear that Artem and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 08, 2021

They always provide me with top notch service! Love this dealership. They definitely know how to take care of their customers. I’ve never had any issues. More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 08, 2021

Very well handled since the beginning, they arranged a tow car, a rental Maserati, fixed a couple of issues that I didn't even though that would be included, and everything under the manufacturer's warran More

by Jukka M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 08, 2021

The service was excellent, he took the time ( without me The service was excellent, he took the time ( without me asking ) to explain certain features of the car I did not know, in my opinion the service p More

by balbona@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Casey and our team. We're glad to hear they delivered such a great experience, and we look forward to seeing you again!

May 08, 2021

Casey is absolute an awesome guy to deal with. Always attentive and super professional. Santa Monica Alfa is definitely the best dealer device I’ve had! More

by elizfigue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!

May 08, 2021

Casey was thorough and truthful. My car had been giving me trouble, they fixed it right up. Thank you. Thank you. Thank you. See you next time. More

by tdelrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2021

Casey O’Brien was great. Friendly, responsive, delivered the car when promised. I would call Casey again. The price seemed fair. Received the loaner car I requested. More

by MWIPPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 10, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey and the team met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

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