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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

May 21, 2021

Service manager Casey went above and beyond providing great service! The women who I checked in with (dark hair) was very pleasant as well. Refreshing to experience great customer service in Santa Monica More

by Jblankenstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
May 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with Casey. All of us at Santa Monica Maserati Alfa Romeo FIAT truly appreciate your business!

May 20, 2021

Great service. Delivered my car as promised. I also liked that my car was given a wash as well. I will be happy to go there again next time I need service. More

by ELAINEBARBARA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 21, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department, Elaine! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

May 18, 2021

Casey, service advisor has been amazingly accommodating and always keeps me informed! He responds quickly and knows that I travel far for service so is extra attentive. More

by FAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 19, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that Casey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

May 17, 2021

Worked hard to make the sale and we appreciated the effort. Positive attitude of Paul and Ross made experience enjoyable and they understood my time constraints. More

by TODDNLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Ross Samya, Artem Tiliev, Paul Marino
May 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 16, 2021

The sales rep and manager were both very knowledgeable and helpful. The car was washed and in beautiful condition. They walked me through everything I needed to know. Would definitely come back More

by JGOLD2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Paul Marino
May 17, 2021 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive sales experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 16, 2021

One of most pleasant trips to a dealer to buy a vehicle I’ve ever experienced. Very professional salesman, Everyone was so friendly to me and my family. We weren’t there a long time and I purchased the veh More

by MISTYCRAWFORD57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Artem Tiliev
May 17, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 14, 2021

Pedro was super nice, thorough and my car was ready in under the time estimated 💪🏽💪🏽💪🏽 I am happy to have found a great dealership to take care of my car the right way. More

by Michel rothschild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
May 15, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Michel, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2021

Spoke to Casey and he scheduled me in the next day to look at an issue I was having with my new Alfa. Small manufacture problem. Handed the car off to Peter, who figured out what was wrong with the car More

by Steph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
May 15, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your review and kind words for Casey and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 13, 2021

Absolutely, THE BEST DEALERSHIP in the West Coast for cars, especially Maserati!!! The best Sales and Service departments! Thank you Casey O’Brien & Eric Martin! Respectful! More

by drelvis21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Casey Obrien
May 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Congratulations on your new purchase! Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 13, 2021

When i dropped my lease car off, the processed it so quickly my ride hadn't even arrived yet. They were courteous and really fast! More

by DSAUNDERS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
May 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to leave us this five-star review. We appreciate your business and our team looks forward to serving you again soon!

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