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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

July 08, 2021

Excellent service, very professional and pleasant. All issues with my car were addressed. Will come back again in the future for sure. Thank you very much! More

by Bogdan Kaczorek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 09, 2021 -

Santa Monica Maserati Alfa Romeo responded

We appreciate your business and our team looks forward to serving you again soon!

July 08, 2021

Eric and Michael were exceptional to me… I was thinking of leaving Maserati after my lease was over but Pedro my service technician connected me to Eric and I ended up walking out with a new Levante… More

by AROGERS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Olatunde Abo, Pedro Leal
Jul 09, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2021

Casey was awesome. Very clear and friendly. He set my expectations for the service really well so I knew how long it would take and what to expect. More

by CAREYZEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 07, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey and the team met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2021

Very prompt, courteous, friendly, very responsive to customer’s suggestions. Everybody is friendly and professional from the minute the wheels roll into the premises till they toll out. More

by lemir.haz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Include the host and the cashiers!!, Pedro Leal
Jul 07, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

July 03, 2021

Excellent Service. Ken is wonderful. Very helpful for any of my car service. The lady at the front is very nice too. Everybody there at Santa Monica are all very helpful including the driver pick up. More

by User-ab8ccc3815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front Lady. , Ken Moore
Jul 04, 2021 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that Ken was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

July 03, 2021

Pedro went the extra mile to make sure my experience was positive. More

by LisaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 04, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Lisa, for taking the time to share your thoughts on working with Pedro. We're glad to hear he delivered such a great experience!

July 03, 2021

Casey, Lily, and team provide excellent customer service in a timely manner!!! Casey makes sure all concerns are addressed and advises/explains what maintenance the vehicle needs before and after inspection More

by DTAMRAZYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily, Casey Obrien
Jul 04, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 02, 2021

Ken was fantastic. He ensured my car issue was managed effectively and efficiently! Super helpful and friendly staff! Thank you for the great service. I will most certainly return for any future needs. More

by KERRYGORDON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Jul 04, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Kerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and the rest of our team, and we look forward to working with you again.

July 01, 2021

Casey was efficient, courteous, and very responsive. My annual service was done in the time estimated. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Alex, Casey and our team appreciate your business and our team looks forward to serving you again soon!

June 29, 2021

Greatest Maserati Dealer in the history of Maserati Dealers! Now I need to find more words in order to get to twenty-five words which just seems silly to me. More

by Vinny Boombatz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Byron Shantz
Jun 30, 2021 -

Santa Monica Maserati Alfa Romeo responded

Vinny, Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

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