Santa Monica Maserati Alfa Romeo

It started well with the recalls being done. I parked my car back at one of my homes. I don’t drive it then 2 weeks later when I go for a drive the engine light is on. I return to the dealership, they charg car back at one of my homes. I don’t drive it then 2 weeks later when I go for a drive the engine light is on. I return to the dealership, they charge 225 to figure it out when they were the one who made that light lit up. I went to my home mechanic instead, he fixed it in less than an hour and for nearly nothing since the dealership didn’t do their job proper. I was open to the idea of a dealership but if I had to redo it all, after the facts, Fiat Santa Monica would have gone straight to the bureau of transportation. More

It's small so you always feel like you're getting personal service. But it would be nice if when you brought your car in for servicing that they could courtesy wash the car for you. But everything ha personal service. But it would be nice if when you brought your car in for servicing that they could courtesy wash the car for you. But everything has a cost. More

Dear Roshan he was really very professional, helpful, so calm and relax👌. Especially he answered our questions without being pushy and annoying. One of the smoothest deal i ever had👍. Don’t waste your ti calm and relax👌. Especially he answered our questions without being pushy and annoying. One of the smoothest deal i ever had👍. Don’t waste your time this location has the best team i have ever seen. Thank you Santa Monica Alfaromeo,… More

Fast and reliable service. The turnaround time for our cars to get done are amazing! Pedro was of such great help and very knowledgeable. We will definitely come back! cars to get done are amazing! Pedro was of such great help and very knowledgeable. We will definitely come back! More

My overall service experience at this dealership was good. Staff are friendly. I understand the real estate is the issue but it would provide a better customer experience if it has a bigger waiting area good. Staff are friendly. I understand the real estate is the issue but it would provide a better customer experience if it has a bigger waiting area. More

I got good service and I appreciate that even though my car was in the shop for two months.when I pointed out that my door handle was missing I got a prompt “We can fix it”. I felt I was being heard. car was in the shop for two months.when I pointed out that my door handle was missing I got a prompt “We can fix it”. I felt I was being heard. More

Pedro was very kind and helpful. He provided the best service. I am very thankful! I would come back here again. Highly reccomend his service! service. I am very thankful! I would come back here again. Highly reccomend his service! More

Service was convenient, quick and fair priced. They were able to take me in as a walk in, which is great for my schedule. Very appreciated. able to take me in as a walk in, which is great for my schedule. Very appreciated. More

I got greeted by a lady right away and loved how she offered me complimentary drinks. Even though I didn’t take one I just loved that she acknowledged and nicely offered. Then I was greeted by Ken and h offered me complimentary drinks. Even though I didn’t take one I just loved that she acknowledged and nicely offered. Then I was greeted by Ken and he helped me right away. He got me in and out of there knowing that i had to get back to work. I love that that they offer the ride service that overall made everything easy and convenient for me. Within a couple of days he reached out to me through email and updated me on the status. He took the time to go over the estimate and explained everything (because I am a girl I know nothing about cars). I like how he wasn’t so pushy about it and allowed me to take care of what is important to fix first. Maintenance on a car can be pricey but he understood what was more important to me. I’m glad I took my car there and I would recommend this place to others. More

Booked my appointment online easily! They got me in the same day and had my car finished in just a few hours! Even gave me a much needed car wash same day and had my car finished in just a few hours! Even gave me a much needed car wash More