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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

July 27, 2021

This visit was a return from previous services on account of a couple of issues, while that happens I mesure the service for what Maserati does to remedy it, I was very satisfied on my return call. More

by JBALBONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2021

Every single person at this dealership was kind and helpful! Thanks so much it’s refreshing and comforting to be at a business establishment with helpful kind people! More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya over the phone was a super star as well!, Casey Obrien
Jul 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

Wendy, Thank you! Casey and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

July 26, 2021

Pedro was very helpful to resolve an issue. He listen to my concerns and explained everything to me, He followed up and was able to fix the problem in a timely manner. More

by TAZZYTEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 26, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro, and we look forward to working with you again.

July 26, 2021

Casey O’Brien is the best in the business. He is a Straight shooter, setting reasonable expectations and making honest recommendations. I have tried other repair avenues but find solace in the work t More

by billmcbride73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 26, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for your review, Bill! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Casey was able to help you out. We'll definitely pass along your compliments. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

July 24, 2021

Wonderful, fast, efficient service. My car was serviced even though I didn’t have an appointment in less than an hour. Thank you!!! Casey is the best. More

by KGENTLE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Jul 26, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the great review! We appreciate your business and our team looks forward to serving you again soon!

July 22, 2021

casey is great. communicative. did it all for me. great advisor. kept me up to date in when my part was supposedly going to arrive. no problems at all. More

by PROSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 22, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience working with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

July 21, 2021

They were very professional and to the point I would go back to them for any service for my vehicle also recommend them to any of my friends and family More

by Dinaskates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 22, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Pedro and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2021

Great customer service! Casey was awesome! He was friendly and kept me informed on the progress of the service on a timely basis. Highly recommended! More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 22, 2021 -

Santa Monica Maserati Alfa Romeo responded

Sal, Thank you for your very kind review. Casey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

July 17, 2021

Very easy to work with pedro Very professional He needs a raise he know alot about my car and very reliable and respectful and kind More

by JAY.BLACK7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department, Jay! We look forward to sharing your compliments with Pedro. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

July 16, 2021

Casey is the best and took care of everything. I won’t be taking my Alfa anywhere else in the future but Santa Monica Alfa Maserati. More

by ROSSMAN2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Jul 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Casey to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

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