Back

Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

Directions

By Type

909 Reviews of Santa Monica Maserati Alfa Romeo

August 01, 2021

Very professional crew!! Very good experience! I felt very comfortable and supported and making the right decision on which car I should drive off with! They allowed me to test drive as many cars as I wa More

by Dana1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Michael Abogunrin, Steven Marcotte
Aug 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Dana! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2021

Great customer service. They made the car buying experience so enjoyable. I will refer family and friends to this dealership. No was great!!! Thank you! More

by walker_a_wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Zarrin, Daniel Acevedo, Steven Marcotte
Aug 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 31, 2021

Pedro always takes great car of my Fiat 500x! He is courteous, knowledgeable and service is expedient. I even got a rental while the work was being done so I could continue working and being productive More

by JOANNAFIORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Aug 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Joanna, thank you for sharing your thoughts about your experience with Pedro here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

July 31, 2021

Pedro is an excellent customer service rep. He always Pedro is an excellent customer service rep. He always follows up which I really appreciate. This is my third leased Fiat. It’s really great! More

by kathryntakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Aug 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT. Your feedback and rating mean a lot to us. We're glad Pedro was able to help, and we hope to see you again!

July 31, 2021

My service advisor, Casey, is the best! He is friendly, patient and very knowledgeable. I really appreciate the great customer service and the quality of the work. Thanks! More

by GINA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Aug 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Gina! We appreciate your business and our team looks forward to serving you again soon!

July 29, 2021

Ken did his best to fixed my car and I really appreciate that! I had problems with spark plugs and he figured out Took some time but he did it More

by GRACHEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Casey Obrien, Ken Moore
Jul 29, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2021

Great customer service would recommend this location to my family or friends. Wait wasn’t long great team in and out within 2 hour’s, very professional. More

by jamilaramzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 29, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

July 28, 2021

Excellent, timely courteous First time using facikity Excellent, timely courteous First time using facikity so hard to evaluate more than than . But over all a good experience and would recommend to t More

by TBELL89528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Jul 29, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

July 27, 2021

Professional team with excellent service! Car was delivered on time as promised. I’m so glad I opted for the maintenance plan! Casey is fantastic! More

by CHERIE312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 27, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words for Casey and the team, and for taking the time to leave us this wonderful feedback!

July 27, 2021

Pedro was very friendly. He assisted with getting the window regulator replaced and the replacement keys programmed and followed up to ensure we were happy with the work. We'll certainly use Santa Mon More

by KFRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to hear Pedro provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
67
...