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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

August 24, 2021

I was very happy with the service. KEN was great. Thank you so much Price too high for service My last Masaerati had all service included. It was much better More

by EJACKSON5
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Aug 24, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear the Ken delivered such a great experience! Please don't hesitate to reach out if you have any questions or concerns, we are always happy to help.

August 24, 2021

Ken is amazing! It was really upsetting to have my car keys stolen. I dreaded dealing with the dealership but ken made it a breeze. With a snazzy tie and positive attitude. More

by coxbran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Aug 24, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2021

Excellent customer service and care. I was impressed that Michael worked with management to give us what we had discussed over the phone before our appt with him at the dealership. More

by BTERRELL5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Michael Abogunrin
Aug 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael, and our team, and we look forward to working with you again.

August 20, 2021

Great communication with accurate estimate of cost and time required. Fast and friendly service from Casey. Very happy with the install. Looks great and feels solid. More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Aug 20, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 20, 2021

I have come to this dealer for years now since owning my car. Always friendly and professional and never anything negative to say about them. Thank you More

by logonzales23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Aug 23, 2021 -

Santa Monica Maserati Alfa Romeo responded

It's great to hear that we've been able to help you out over the years. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

August 18, 2021

You are always greeted by friendly and very competent people. They offer you a large selection of beverages and other goodies. The service advisors are knowledgeable and very attentive to your needs. The More

by Scott Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the employees name who worked the driveway, but she was excellent., Ken Moore
Aug 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Scott, thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

August 17, 2021

Ken Moore is an excellent service advisor! Kept us informed and did a great job. Informed us of what was needed and completed the repairs More

by LISA@LEGALOPTIONGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Aug 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience working with Ken here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

August 16, 2021

Everyone was very helpful and professional. The salesman and finance people were great. The deal and the negotiations were straightforward. The overall experience was excellent. More

by GEORHT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Alex Narin
Aug 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for your feedback on your recent visit to Santa Monica Maserati Alfa Romeo FIAT. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 16, 2021

Very good experience! Ken Moore went out of his way to help. Good to know I have a dependable partner in the upkeep of my little Fiat. Thank you!!! More

by NOELOSHEROFF
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Aug 17, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your review and kind words for Ken! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

August 14, 2021

Great customer service, living up to its great reputation. Ken Moore is very responsive to fiat car issues and is very knowledgeable. Thank you for your care! More

by uziegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Aug 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for Ken in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

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