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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

September 23, 2021

Pedro is always very helpful when I need help with my car. Everyone I’ve encountered is always very nice. More

by Steph_Saenz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
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Sep 24, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to leave us a five-star review, Steph! We are very happy to hear that Pedro provided you with such a positive experience! We look forward to having you as one of our valued customers for life.

September 20, 2021

I'm always impressed with the welcome team. I appreciate the customer ride/transportation offers. More

by ALANMARKLIGHTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
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Sep 20, 2021 -

Santa Monica Maserati Alfa Romeo responded

Alan, Thank you for taking the time to share your feedback with us. Casey and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 18, 2021

We had a great experience at Maserati of Santa Monica We had a great experience at Maserati of Santa Monica from beginning to end. The negotiations were quick and easy. Alex and Nick were very helpfu More

by GMVEGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos, Alex Narin
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Sep 19, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that Alex and Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Maserati, and don't hesitate to reach out if you need anything else.

September 18, 2021

Simple drop off experience. They ordered ubers for me back and forth at their expense, clean car, easy check out. Great! More

by AUDRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 19, 2021 -

Santa Monica Maserati Alfa Romeo responded

Audryn, We appreciate your business and our team looks forward to serving you again soon!

September 17, 2021

Good customer service.Takes to long to get service done Good customer service. Takes to long to get service done there. Takes longer then promised time More

by alicewoo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Sep 18, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we apologize for the long wait and thank you for your patience. We look forward to seeing you again at Santa Monica Maserati Alfa Romeo FIAT.

September 16, 2021

Great people. They just didn't have the model car I really wanted. I'll go back to them again when I look for another vehicle. More

by FBHOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marino, Michael Abogunrin
Report | Print
Sep 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Santa Monica Maserati Alfa Romeo FIAT!

September 15, 2021

Although I believe the overall service cost is too expensive, the enployeesI worked with did a very fine job More

by JEFFTHEMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
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Sep 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Jeff, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 15, 2021

The advisor Kevin was helpful .. been to different dealerships and this one is spectacular .. the technician was amazing taking care of my vehicle More

by Olivares.andres09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Sep 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2021

Great customer service from elena redkin, we got the that we wanted Thanks to the whole team that day also More

by MAIDA86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Redkin, Daniel Acevedo
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Sep 14, 2021 -

Santa Monica Maserati Alfa Romeo responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Elena could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 12, 2021

Friendly, knowledgeable and very accessible. Could not ask for more. This is from being greeted to very knowledgeable service advisor to the minute I paid my bill and left. I am in hospitality so these More

by mdg_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Sep 12, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

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