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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

October 29, 2021

Very friendly and helpful staff. Also quick service no waiting for ng around a plus, More

by Johnshaya22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Oct 31, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

October 29, 2021

Every time I get my car back there’s still an outstanding issue. Why? It’s unacceptable m! More

by Zee Hames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Casey Obrien, Pedro Leal
Report | Print
Nov 16, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2021

Casey is the best. Took great care of my Giulia and all its needs. Extremely helpful getting me a rental car. Thank you Casey More

by LBRIZUELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Oct 31, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 28, 2021

Ken, the Maserati service manager, was a huge help in answering all my questions regarding my recent Maserati Grand Turismo Sport. I’m very satisfied in the service / work performed at a reasonable cost More

by XN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Oct 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for Ken and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2021

Everything was great but they forgot to put my tire pressure caps back on my car. More

by Ti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Oct 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 28, 2021

Casey was great service was done outstanding and completed faster than promises. Everyone was professional and nice More

by scottdiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Oct 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

Scott, Thank you for your very kind review. Casey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

October 27, 2021

Pedro was available and accommodating. My car runs well, now. Thank you Pedro and Thank you dealership! More

by Ramsey3130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Oct 28, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Pedro to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

October 25, 2021

Casey has always been the best in ServiceMichael Casey has always been the best in Service Michael (Sales) was great, professional, pleasant , and informative More

by VALSPMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Oct 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

October 23, 2021

Pedro was great to work with. Very helpful. I also appreciated the loaner. The car break has been fixed and no issues so far. More

by SAHAV.POUYANRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Oct 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2021

Very helpful. Offered Uber ride home during service.. Prompt response on service to be done. More

by PLANIT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Oct 25, 2021 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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