Santa Monica Maserati Alfa Romeo

The car runs much better with new oil.And it was washed The car runs much better with new oil. And it was washed and cleaned inside. My wife said that the communication and welcome were super. Thank you. The car runs much better with new oil. And it was washed and cleaned inside. My wife said that the communication and welcome were super. Thank you. It is great to get service from educated and professional people. More

Very good dealer they work fast and evreyone its pretty nice. Pedro is the best. nice. Pedro is the best. More

An oil service turned into a proper check that discovered fault that was under warranty. Top för going above and beyond even if it took days. Would’ve been 5* with more call backs and it was expensive for en fault that was under warranty. Top för going above and beyond even if it took days. Would’ve been 5* with more call backs and it was expensive for engine and brake oil. Ken also has a sense of humour which helps. More

Everyone was extremely friendly and personable!!! I was satisfied with the customer service received and will definitely be back! satisfied with the customer service received and will definitely be back! More

The customer service is horrible and they don’t return phone calls and lies about the time it will take to finish the maintenance on the car. Worst experience I’ve had from a Maserati service phone calls and lies about the time it will take to finish the maintenance on the car. Worst experience I’ve had from a Maserati service More

Explained everything on the survey request I got via email. Took 3 days for. 1 day job, didn’t fix internet, and gave me the car empty, close to zero gas after charging $40 for gas email. Took 3 days for. 1 day job, didn’t fix internet, and gave me the car empty, close to zero gas after charging $40 for gas More

Very much appreciate the work Ken and crew at Santa Monica Alfa did for my unique case. Monica Alfa did for my unique case. More

They charged $350 in labor & $400 fir a battery. The labor should have been way less. They were unable to wash car cause it was low in gas. I’d have paid them for $50 worth of gas. It took a while to ge labor should have been way less. They were unable to wash car cause it was low in gas. I’d have paid them for $50 worth of gas. It took a while to get the car as I sat there w my kids. Plus, they made an insulting offer for my car. It only has 676 mikes and they offered $47000 less than the stickers of $139000 More

Very good customer service,will definitely recommend .Anything from an oil change to ,car troubles 7 years in with these guys. .Anything from an oil change to ,car troubles 7 years in with these guys. More

Pedro is simply fantastic and makes me want to be a Maserati customer forever! He was so on top of everything; it was a seamless process. It was a stress-free experience. He checked in w/me, offered an Maserati customer forever! He was so on top of everything; it was a seamless process. It was a stress-free experience. He checked in w/me, offered and got me a car to take me to the dealership and had my car ready for me before I got there! Just amazing customer service. So impressed! Thank you! More