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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

December 09, 2021

Always a pleasant experience! Staff and management are polite and super professional. As a bonus my car gets washed- yes! Shout out to Casey for being an all around good guy! More

by Jblankenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Dec 09, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Casey and our team to be a positive one at Santa Monica Maserati Alfa Romeo FIAT.

December 08, 2021

Fiat Santa Monica is great!! They are very friendly and very personable. I don’t go anywhere else for my car services!! More

by Emily Rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Dec 09, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Emily! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

December 06, 2021

Casey O’Brien is a pleasure to deal with. Very professional and reliable. He makes service appointments simple and easy. More

by gssugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Dec 06, 2021 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

December 05, 2021

Casey was great! He was detailed and explained everything and made my visit wonderful. He makes the Maserati experience such a joyful experience. More

by LISAYOUNGKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Dec 05, 2021 -

Santa Monica Maserati Alfa Romeo responded

Lisa, We are very happy to hear Casey provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

Dec 05, 2021 -

LISAYOUNGKIM responded

Casey is great! Hope he gets recognized for his wonderful customer service.

December 03, 2021

They said they would be finished in an hour unless there was a recall or problem, and they were almost to the minute. Ken and everyone was friendly and easy to deal with. More

by blundy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Dec 05, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words for Ken and our team, and for taking the time to leave us this wonderful feedback!

December 03, 2021

Had a great experience! I couldn’t believe how easy the entire process was. No pressure and got everything I asked for. I highly recommend Elena, Nick and the rest of the staff! More

by AXVILLASENOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Nick Argos, Elena Redkin
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Dec 05, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad Elena and Nick and our team were able to help, and we hope to see you again!

December 02, 2021

Very nice service! On time, issue solved fast, best support and very friendly. I am very happy More

by vivan.bhalla93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Dec 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Vivan, It's great to hear that Pedro, Ken and Casey were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

December 02, 2021

I received such great service, everyone was super friendly and helpful. Ken did an amazing job and I couldn’t be happier with the service! More

by MAHBOUBIANKAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Dec 02, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team, Kayla. We're glad to hear Ken and our team delivered such a great experience!

December 01, 2021

Amazing job by my service repHe went above and beyond Amazing job by my service rep He went above and beyond Great snacks too. We were very happy More

by C78644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Dec 01, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

December 01, 2021

Mr. Frank is so helpful to us and friendly and also ajj the people who help us are wonderful thank you very much to all of you. More

by STEVE.823
Recommend Dealer
Yes
Employees Worked With
Frank Cook, Daniel Acevedo
Report | Print
Dec 01, 2021 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review, Steve. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

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