Santa Monica Maserati Alfa Romeo
Santa Monica, CA
Filter Reviews by Keyword
By Type
909 Reviews of Santa Monica Maserati Alfa Romeo
Both the sales person and person in the finance department were impressive: high expertise, exceptionally professional, and just excellent to work with. department were impressive: high expertise, exceptionally professional, and just excellent to work with. More
Casey in the service department is fantastic. He is professional, kind and genuinely cares. If I buy another Maserati, it will be because of him. professional, kind and genuinely cares. If I buy another Maserati, it will be because of him. More
I took my Fiat spider in for an oil change and Ken was there to help me in the service department. Ken is always very friendly and knowledgeable and extremely helpful he had my car in for the oil change r there to help me in the service department. Ken is always very friendly and knowledgeable and extremely helpful he had my car in for the oil change right away and he even gave me a rental car after they discovered that I had it a leak in the coolant system. In the past I’ve always dealt with Ken and Pedro they’re both super great service people I would give them both big pay raises And promotions they’re fantastic. I highly recommend to anyone that has a fiat or a Maserati or an Alfa Romeo to go to this dealership for service and always see Ken and Pedro who are top notch. Thanks Vinny.f More
My car was taken care of, I was provided with a rental, which meant I was not inconvenienced during the repair process. Car was delivered clean. Thank you. which meant I was not inconvenienced during the repair process. Car was delivered clean. Thank you. More
This dealership’s service & attention to detail is superb. They made me feel like a king. Don’t miss out! Merry Christmas!! superb. They made me feel like a king. Don’t miss out! Merry Christmas!! More
It was a pleasure dealing with this dealership. Salesman It was a pleasure dealing with this dealership. Salesman and sales manager were very helpful. Thank you Felix It was a pleasure dealing with this dealership. Salesman and sales manager were very helpful. Thank you Felix More
The service manager was super cool. A refreshing The service manager was super cool. A refreshing experience. I will gladly return for ongoing service with this dealership The service manager was super cool. A refreshing experience. I will gladly return for ongoing service with this dealership More
My appointment was at 1:00PM for a routine maintenance. At 2:10 my car was still on the driveway and no maintenance. After I complained with Pedro he pushed my car in. the oil change, tire rotation and all At 2:10 my car was still on the driveway and no maintenance. After I complained with Pedro he pushed my car in. the oil change, tire rotation and all the other inspection, plus my A/C was done in 40 minutes. I was at the dealer until 3:30PM. 2 and half hours for a 40 minute job at $270.00. Was this a job well done, I will neve know! Plus they left my passenger window open in the rain, everything was soaked. The customer service has degraded terribly since I purchased my car 5 years ago. I will consider taking my car to another dealer for some warranty repairs. More