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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

January 21, 2022

Friendly staff, professional and helpful. Honored my warranty with no hesitation and very accommodating with service and rental. More

by Prpoise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Jan 21, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 20, 2022

Alfa Romeo of Santa Monica is reliable and great at taking care of our service needs. More

by alisotohi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

Jan 20, 2022 -

alisotohi responded

Thank you

January 20, 2022

My recent service visit was so Quick, easy and thorough—thank you for your help! More

by GRETCHENMCGARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jan 21, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department, Gretchen! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 18, 2022

Excellent service. Casey the technician was very professional and honest. The car was was delivered as promised. More

by robsoghomonian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2022

always pleased with the service I get there Pedro my service advisor always takes care of me and does a great job More

by Richard Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady that checked me in was delightful, Pedro Leal
Jan 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business, Richard, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

January 17, 2022

My NRING was out of commission for 5.5 months…. Casey is amazing!!!! The end. More

by MCITRON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Jan 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2022

I am so grateful with the staff this dealership. They made what is usually a stressful event a most glorious one. Elena is the best sales representative I have ever encountered. Steven the manager is wil More

by MLAH09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, manager, Elena Redkin, Daniel Acevedo
Jan 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Santa Monica Maserati Alfa Romeo FIAT are glad to have you as a customer.

January 15, 2022

Close to me. Excellent service. Friendly and knowledgeable people. Expedient and effective. Great coffee thank you 😊 More

by VANBRUNT1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jan 16, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 14, 2022

Friendly & polite staff, quick service & I still love my car!! Couldn’t be more satisfied. More

by SUZIJOI
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 16, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

January 14, 2022

Cassie is an excellent service advisor. I had a flat tire on the freeway and within minutes he sent my tire information to me. He was a life saver. Always helpful and friendly. More

by Jbrooks202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jan 16, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Casey to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

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