Santa Monica Maserati Alfa Romeo

Purchased my Alfa two years ago and love my car! I’ve only been back twice for recommended maintenance. To date have never had any mechanical issues at all. The service department is a pleasure to v I’ve only been back twice for recommended maintenance. To date have never had any mechanical issues at all. The service department is a pleasure to visit. Service Advisors Casey, Pedro and Ken have been great. They really do know the ins and outs of the vehicles they service and communicate like the true professionals you’d expect at a high end dealership. Everyone who I interacted from the Service Advisors to the mechanic who worked on my car to the support staff who kept me informed to the retailers who washed my car at no charge before handing me keys was a pleasure to speak with. They have a small service lounge for waiting with an amazing selection of high end coffees by the cup as well as bottled water and various cold beverages as well. The day I was there they had fresh donuts too. I definitely recommend this dealer for both service and purchasing your next vehicle! More

The people in the service department and specifically Mr. Leal are extremely professional and courteous. From the moment you check in till the moment you left, you know that you are in good hands. Leal are extremely professional and courteous. From the moment you check in till the moment you left, you know that you are in good hands. More

I love them! They are so sweet and attentive and made sure I was happy! The prices are also great! Got my car serviced in a very timely manner. They are so sweet and attentive and made sure I was happy! The prices are also great! Got my car serviced in a very timely manner. More

The service center is first-rate: polite, efficient, and understanding. Casey O'Brien in particular has been over the post 3 years my "go-to guy" whenever I need to bring my Giulia in for service. He is ext understanding. Casey O'Brien in particular has been over the post 3 years my "go-to guy" whenever I need to bring my Giulia in for service. He is extremely knowledgeable about Alfas and always has helpful suggestions to make. More

Excellent service from Silvia and the service technicians. They evaluated my car and went into detail as to it’s condition. I greatly appreciated the entire experience. technicians. They evaluated my car and went into detail as to it’s condition. I greatly appreciated the entire experience. More

Casey is the best service rep hands down. Always happy with his exceptional service. Thank you. Always happy with his exceptional service. Thank you. More

Quick check-in/out, Ken looked up my Mopar agreement covering my 10-year old Fiat. So happy my $100 deductible covered the stabilizer parts-labor needed. Very friendly and efficient customer service. Gl covering my 10-year old Fiat. So happy my $100 deductible covered the stabilizer parts-labor needed. Very friendly and efficient customer service. Glad my Fiat service center is in Santa Monica!! More

Very good customer service. Nice and clean dealership. Gets you in on time. Pedro listened to my concerns. Nice and clean dealership. Gets you in on time. Pedro listened to my concerns. More

Professional and friendly, very knowledgeable. They were able to identify the issues efficiently and made the process so smooth and seamless. From the entrance warm greeting to the end process it They were able to identify the issues efficiently and made the process so smooth and seamless. From the entrance warm greeting to the end process it is a great experience making you you feel a valued customer. More

Casey was great ! All staff was friendly and attentive! Maintenance was done in the time they predicted. All in all, awesome service! All staff was friendly and attentive! Maintenance was done in the time they predicted. All in all, awesome service! More