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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

June 23, 2022

Ken is AMAZING! Always takes good care of us! The reason why we keep coming back More

by D2KMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
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Jun 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our team met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

June 23, 2022

Casey did a great job making the process easy and kept in contact. I would definitely come again. More

by HEATHER.ABRIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Jun 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Heather! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

June 23, 2022

Great service , great people , I have complete trust in my service adviser . See you at the next service More

by munozraudel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
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Jun 24, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

June 23, 2022

Car was not washed or washed but not clean. Very less explanation and seems tires are not rotated? More

by kensuke99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot name but female
Report | Print
Jun 27, 2022 -

Santa Monica Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 20, 2022

I had a great experience buying my car it was very easy The best deal fantastic service More

by RONIT_611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin, Nick Argos, Elena Redkin, Daniel Acevedo
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Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 19, 2022

Ken was the best. Entire staff from the greeter to the worker who sold my wife items from the gift shop were very prompt and polite. More

by PASCUAL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2022

Service is great. They get the job done. Only complaint is its hard to get a hold of them on the phone. More

by EVELYNCARRILLO_2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 18, 2022

I service my FIAT there for the past 7 yrs there and have always received great service. People are kind and professional. More

by elenita.torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Elenita, Thank you for taking the time to share your feedback with us. Casey and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2022

Extremely communicative and efficient. Was quick and got everything done. Everyone was really nice it was great. More

by NOAHM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Report | Print
Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Noah, It's great to hear that Ken and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

June 18, 2022

Was nice atention,and friendly. With out appointment. Because I need the service before travel. More

by Manuel Cisneros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Report | Print
Jun 20, 2022 -

Santa Monica Maserati Alfa Romeo responded

Manuel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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