Santa Monica Maserati Alfa Romeo
Santa Monica, CA
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909 Reviews of Santa Monica Maserati Alfa Romeo
I had my car towed in on May 31st because my engine died apparently! The dealership and my Fidelity insurance were going back and fourth for a month and a half before my insurance finally said they’d cover apparently! The dealership and my Fidelity insurance were going back and fourth for a month and a half before my insurance finally said they’d cover the cost to fix my car. From my knowledge I needed a new engine, timing belt, spark plugs, a battery and some other crap at this point I’ve forgotten. My car was finally ready for pickup on Friday 7/22. They said the engine was running great and they did a test drive and everything looks great. So I go pick my car up on Monday 7/25 and about 3 mins in driving it I notice my car is extremely loud and there’s a knocking sound. I immediately text the service center to let them know. They tell me to drive it for this week and bring it back in on Monday 8/1 which I plan to. BUT today only two days after driving it from picking it up from the dealership WHY IS MY CHECK ENGINE LIGHT ON!!!!!!!!!! What in the world. I only drive it to work and back the past two days and my job is only 6 mins away!!!!!! What kind of engine did Fidelity send them for one and two what kind of repairing my car did the service center do!!!!!!! I have a million and one questions!!!! I’ve been without a car for almost 2 months and out of work because of it and when I finally get it back the check engine light is ON! How. So I have questions about this used engine they sent the dealership to be put in my car and I have questions for the service center! Someone needs to explain what when wrong or what is wrong to me ASAP!!!!!! I’m supposed to bring it back in on 8/1 anyways but snow I’m scared to drive it the 45 mins it will take me to get there to bring it to them with that check engine light on. I cannot afford to pay for a tow truck. So I’m one disappointed customer!!!!! More
Service with Alfa Romeo Santa Monica and in particular Casey O’Brien was absolutely wonderful. Quick, competent, caring, and thorough. I felt the repairs were quite pricey, but the service I received was Casey O’Brien was absolutely wonderful. Quick, competent, caring, and thorough. I felt the repairs were quite pricey, but the service I received was 5 star. I’ll be back. More
Great customer service, super fast and would definitely go there again. Gave me an Uber to and from which was perfect! go there again. Gave me an Uber to and from which was perfect! More
Great service from Sylvia on our Alfa that exceeded our expectations. Sylvia made sure that our service was finished on time for our vacation. I highly recommend Santa Monica Alfa Romeo dealership for s expectations. Sylvia made sure that our service was finished on time for our vacation. I highly recommend Santa Monica Alfa Romeo dealership for service. More