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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews

1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

July 29, 2022

Great service Mr pedro is always helpfull and they do a great job on my car all the time More

by Homan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Aug 01, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

July 28, 2022

I had my car towed in on May 31st because my engine died apparently! The dealership and my Fidelity insurance were going back and fourth for a month and a half before my insurance finally said they’d cover More

by DIXONPRECIOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
Jul 31, 2022 -

Santa Monica Maserati Alfa Romeo responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 28, 2022

Service with Alfa Romeo Santa Monica and in particular Casey O’Brien was absolutely wonderful. Quick, competent, caring, and thorough. I felt the repairs were quite pricey, but the service I received was More

by ERIN.HAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 29, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, Erin, and for taking the time to leave us this wonderful feedback!

July 28, 2022

Awesome service! Casey was amazing 🤩 great communication and very courteous would highly recommend thank you More

by LVEMYMONKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 29, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to hear that Casey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 28, 2022

Pedro provided great customer service. Look forward to our next visit. He really made sure the customer was taken care of. More

by Etaliun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Jul 29, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro and our team met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT!

July 25, 2022

Good customer service from Casey. Was able to get me good prices and an understandable review of my vehicle More

by Alhoward9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 25, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

July 25, 2022

Excellent service, efficient and through. I was able to get my car back in reasonable time More

by SHARONGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Jul 26, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 21, 2022

Great customer service, super fast and would definitely go there again. Gave me an Uber to and from which was perfect! More

by barryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadie was the only one that helped me and she was 5 stars all the way!
Jul 22, 2022 -

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you, Barry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

July 18, 2022

Amazing Service! Got my car in and out, on time and as promised. Will definitely Recommend! More

by TAYLOR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien, Pedro Leal, Ken Moore
Jul 18, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2022

Great service from Sylvia on our Alfa that exceeded our expectations. Sylvia made sure that our service was finished on time for our vacation. I highly recommend Santa Monica Alfa Romeo dealership for s More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia
Jul 16, 2022 -

Santa Monica Maserati Alfa Romeo responded

We appreciate your business and our team looks forward to serving you again soon!

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