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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
Call Dealership (424) 416-3049
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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909 Reviews of Santa Monica Maserati Alfa Romeo

September 16, 2022

The issue wasn’t fixed even though they said it was. My car is doing the same thing it was doing before it was at the dealership for 2 weeks. More

by LESLIEJCALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Obrien
Report | Print
Sep 22, 2022 -

Santa Monica Maserati Alfa Romeo responded

Leslie, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 15, 2022

Silvia is amazing, heard my concerns and fixed my car super fast. Didn’t even have to ask her to wash my car More

by marisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia, Nick Argos
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Sep 16, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 13, 2022

Great people, attentive service, attractive showrooms and Italian beauties. What more can be said than that? More

by rickbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Moore
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Sep 13, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your very kind review, Rick. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

September 12, 2022

The service department and particularly casey were extremely good and helpful. Smooth and efficient. Thanks More

by byaghmai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Sep 13, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

September 12, 2022

Everything about my experience with Santa Monica Maserati Alfa Romeo was great excellent perfect easy More

by nathaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t see who I worked with
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Sep 13, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you, Nathaniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

September 11, 2022

As always, I was very happy and satisfied with my service advisor Pedro Leal. Thank you More

by MEHDI3
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 12, 2022 -

Santa Monica Maserati Alfa Romeo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2022

Casey in service is the best service provider. He made everything super easy and was very reliable. More

by byaghmai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Sep 12, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2022

Casey O’Brien is a reliable service manager. Always keeps me informed of progress on my work; always cheerful and professional. A pleasure to work with. More

by geoffrey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
Report | Print
Sep 10, 2022 -

Santa Monica Maserati Alfa Romeo responded

Geoffrey, We appreciate your business, Casey and our team looks forward to serving you again soon!

September 07, 2022

Excellent services provided by Mr. Leal, kept me informed at all times and Provided rental services while my car was being repaired. I’m super satisfied with the customer service rende More

by j.felix08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Leal
Report | Print
Sep 07, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

September 07, 2022

Daniel Acevedo went out of his way to help my wife and I, he made us feel like family. He took great care of us even after the purchase of my car. I sent this young man a text asking questions. I really t More

by Edwingilkia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo
Report | Print
Sep 07, 2022 -

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Daniel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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